B2B AR Collections Specialist

Europcar España; Lisboa; On-site; EUR 18,000 - 28,000; Full time

Job summary

Europcar Mobility Group is seeking a Collection Clerk to maximize cash receipts by pursuing overdue payments and applying diverse collection techniques. The role involves contacting customers, issuing commitment letters, and coordinating credit changes to ensure accurate payment status records.

The position requires solid knowledge of collections practices, strong communication skills, and proficiency with Excel and Oracle Financial applications.

Qualifications

• High School diploma required.
• AR or Collections experience is advantageous.
• Proficient with Google and Microsoft tools; Excel required.
• Experience with Oracle Financial Applications is a plus.
• Strong written and verbal communication skills.
• Fluency in English; German or French is a plus.

Responsibilities

• Stratify collection activities to maximize cash receipts.
• Contact customers regarding overdue accounts and determine reasons for non-payment.
• Issue payment commitment letters.
• Issue credit hold notifications.
• Coordinate customer credit changes.
• Process small claims court complaints.
• Maintain accurate records about the customer payment status.

Skills

AR / Collections

Excel

Google tools

Oracle Financial Applications

English proficiency

German or French proficiency

Communication skills

Education

High School diploma

Tools

Oracle Financial Applications

Microsoft Office

Job description

Europcar Mobility Group is seeking a Collection Clerk to maximize cash receipts by pursuing overdue payments and applying diverse collection techniques. The role involves contacting customers, issuing commitment letters, and coordinating credit changes to ensure accurate payment status records.

The position requires solid knowledge of collections practices, strong communication skills, and proficiency with Excel and Oracle Financial applications.