Bilingual AR Collections Specialist (EN/DE)

Europcar Services Unipessoal LDA.; Portugal; On-site; EUR 12,000 - 21,000; Full time

Job summary

Europcar Mobility Group is seeking a collection clerk to drive overdue payment recovery across our customer base in Portugal. You will stratify activities, contact customers, issue letters, and coordinate credit changes, ensuring accurate records and compliance with policies.

Experience in AR/collections is a plus, with strong English and German language skills. Proficiency in Excel and Oracle Financial Applications will help you succeed in a fast-paced finance environment.

Qualifications

• Minimum high school diploma.
• AR or collections experience is an asset.
• Strong knowledge of Google and Microsoft tools (Excel required).
• Experience with Oracle Financial Applications is a plus.
• Excellent written and verbal communication skills.
• Strong English and German language skills.

Responsibilities

• Stratify collection activities to maximize cash receipts
• Contact customers regarding overdue accounts and determine reasons for non-payment
• Issue payment commitment letters
• Issue credit hold notifications
• Coordinate customer credit changes
• Process small claims court complaints
• Maintain accurate records about the customer payment status

Skills

AR or collections skills

Excel

Google tools

Oracle Financial Applications

Written and verbal communication

English

German

Education

High School diploma

Tools

Oracle Financial Applications

Job description

Europcar Mobility Group is seeking a collection clerk to drive overdue payment recovery across our customer base in Portugal. You will stratify activities, contact customers, issue letters, and coordinate credit changes, ensuring accurate records and compliance with policies.

Experience in AR/collections is a plus, with strong English and German language skills. Proficiency in Excel and Oracle Financial Applications will help you succeed in a fast-paced finance environment.