AR Collections B2B DE Officer

Europcar Services Unipessoal LDA.; Portugal; Presencial; EUR 12 000 - 21 000; Tempo integral

Resumo da oferta

Europcar Mobility Group is seeking a collection clerk to drive overdue payment recovery across our customer base in Portugal. You will stratify activities, contact customers, issue letters, and coordinate credit changes, ensuring accurate records and compliance with policies.

Experience in AR/collections is a plus, with strong English and German language skills. Proficiency in Excel and Oracle Financial Applications will help you succeed in a fast-paced finance environment.

Qualificações

• Minimum high school diploma.
• AR or collections experience is an asset.
• Strong knowledge of Google and Microsoft tools (Excel required).
• Experience with Oracle Financial Applications is a plus.
• Excellent written and verbal communication skills.
• Strong English and German language skills.

Responsabilidades

• Stratify collection activities to maximize cash receipts
• Contact customers regarding overdue accounts and determine reasons for non-payment
• Issue payment commitment letters
• Issue credit hold notifications
• Coordinate customer credit changes
• Process small claims court complaints
• Maintain accurate records about the customer payment status

Conhecimentos

AR or collections skills

Excel

Google tools

Oracle Financial Applications

Written and verbal communication

English

German

Formação académica

High School diploma

Ferramentas

Oracle Financial Applications

Descrição da oferta de emprego

Job Description MAIN RESPONSIBILITIES of this Position: The collection clerk position is accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of collection techniques, legal claims, and the selective use of outside collection services.

Key Areas of Responsibility

• Stratify collection activities to maximize cash receipts
• Contact customers regarding overdue accounts and determine reasons for non-payment
• Issue payment commitment letters
• Issue credit hold notifications
• Coordinate customer credit changes
• Process small claims court complaints
• Maintain accurate records about the customer payment status

Key Skills

• Minimum High School diploma
• AR or Collections skills & background will be an asset
• Good Knowledge of Google and Microsoft tools (Excel is required)
• Experience of working with Oracle Financial Applications is a plus
• Good written and verbal communication skills
• High language skills: English and German

Europcar Mobility Group Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning. Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries. More info at: www.europcar-mobility-group.com At the end of the 19th century, the car was a luxury reserved for the elite, but interested everyone, attracting crowds: in 1898, the first car show was held in Paris. Car rental will see the light a few years later, across the Atlantic, but its development will be stopped by the first and then by the Second World Wars. In the aftermath of the war, a Parisian entrepreneur revived the idea: “If you can’t afford to buy a car, why not rent one when you need it?”. His name was Raoul-Louis Mattei and in 1949, he created "L'Abonnement Automobile": a company that would later become the Compagnie Internationale Europcars, then Europcar. Its headquarters, located 11 rue du Champ de Mars also included a rental agency. The company's success was rapid, as car rental responded to a real need. In 1951, l’Abonnement Automobile was the first company for car rental without a driver and its fleet counted 750 4 CV. Now, the Europcar Mobility Group has over 200,000 vehicles on average in its fleet and serves 5 million customers in more than 140 countries. But the vision our Group was founded upon remains the same, while being more relevant and promising than ever, as we are entering the usage and sharing economy era !