Application Support Engineer - Unix/Linux

GRiT Solutions; Lisboa; On-site; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Continuous Training

Prizes & Recognition

Exclusive Partnerships/Discounts

Unique Events

Welcoming Office

Competitive Compensation

Pay for Performance

Job summary

Grit Solutions is seeking an Application Support Engineer to handle 2nd/3rd line support, incident resolution, and continuous improvement of internal tools. The role requires on-call rotation, strong SQL/MySQL knowledge, and Unix/Linux experience. REST APIs and automation scripting are highly valued.

Join a team that values analytical thinking, autonomy, teamwork, and a proactive service mindset, with opportunities for training and career growth.

Qualifications

• 2+ years in 2nd/3rd line application support with strong functional analysis.
• Must be available for 24/7 on-call support rotation.
• Strong SQL/MySQL, Unix/Linux, scripting skills (KSH/Bash/Python/Perl).

Responsibilities

• Provide 2nd/3rd line application support, incident and problem resolution.
• Monitor SLAs and continuously improve internal tools and processes.

Skills

Analytical mindset

Autonomy

Proactivity

Teamwork

Schedule flexibility

Service and results orientation

Education

Degree in Computer Engineering or related field

Tools

SQL

MySQL

Unix/Linux

KSH/Bash/Python/Perl

REST APIs

Ethernet networking / TCP/IP

Grafana

ELK Stack (Logstash)

Git / GitLab

Job description

Incident Tamer Wanted: Join Us as Application Support Engineer!

There's no secret to become number-one, it takes willingness to improve and determination to pursue it. At GRiT®, it's all about the journey getting there. We trust talent and intelligence are important, yet passion and perseverance are key to achieving any goal.

We are Tech Passionate People with a Purpose, delivering solutions while building strong long-term relations.

Recognizing each person's unique contribution to our collective success, we embrace inclusion and diversity, committed to creating a respectful and socially responsible environment.

People. Technology. Innovation. All-around it.

Are you GRiTTY enough to be part of our journey?

Job Description

2nd and 3rd line application support, combined with incident and problem resolution, service level monitoring and continuous improvement of internal tools and processes.

Must-Have

• 2+ years of experience in 2nd and 3rd line application support, with strong functional analysis skills.
• Availability to join a 24/7 on-call support rotation.
• Working knowledge of SQL and MySQL.
• Hands-on work in Unix and Linux environments.
• Proficient in scripting languages such as KSH, Bash, Python or Perl.
• Solid understanding of Ethernet networking and TCP/IP.
• Familiarity with REST APIs.
• Analytical mindset, autonomy and proactivity, service and results orientation, teamwork and schedule flexibility.

Would Be Great If You Have

• Degree in Computer Engineering or a related field.
• Experience automating processes, including Ansible for task and configuration automation and playbook creation.
• Exposure to ELK Stack, Grafana and Logstash, including dashboard and alerting setup in Grafana.
• Familiarity with version control systems such as Git or GitLab.
• Basic knowledge of regular expressions.
• Awareness of IT standards and best practices such as ITIL and ISO 20000.

What's In It For You

• Continuous Training and Certifications
• GRiT Prizes: GRiT Baby Gift, GRiT Birthday Prize, GRiT Recommendation Prize
• Exclusive Partnerships/Discounts: (Gym, Health, Well-being, Lifestyle, Financial, etc…)
• Unique Events
• Welcoming Office (Fruit, Coffee, Pool Table, etc.)
• Competitive Compensation
• Pay for Performance

#TechWithPassion - Fuel your fire, join our tech tribe!