Application Specialist (Radiology area)

Sectra; Matosinhos; On-site; EUR 21,000 - 23,000; Full time

Benefits offered by this job

Meal allowance

Parking/public transport allowance

Insurance

Fitness activity allowance

Yearly bonus

Job summary

Sectra is seeking a passionate Application Specialist in Porto, Portugal, to enhance customer use of IT systems for medical images. The role involves delivering training, analyzing workflows, and collaborating with various teams to optimize solutions.

The ideal candidate will possess a degree in medical imaging or clinical background, be fluent in Portuguese and English, and have strong communication skills. The position offers a salary between €21,000 and €23,000, with additional benefits.

Qualifications

• Fluent in Portuguese and English, both verbally and written.
• Available to work at customer sites for up to two months.
• Strong interest in usability and medical IT.

Responsibilities

• Deliver web-based and on-site training to customers.
• Analyze customer workflows and suggest improvements.
• Work with Professional Services, Technical Support, and Sales Departments.
• Develop new processes to improve application work efficiency.

Skills

Customer service skills

Strong communication skills

Analytical mindset

Ability to learn quickly

Education

Bachelor’s or Master’s degree in medical imaging

Clinical background as a radiology nurse or radiographer

Job description

Are you a service-minded problem solver? Do you want to put your customer-centric mindset and communicative skills to use to ensure our customers, and therefore patients, get to most value out of our solutions? We are currently looking for an application specialist with a passion for IT, serving customers in Portugal, Spain and Saudi Arabia.

Sectra is one of the world’s leading providers of IT systems for managing medical images. Our long-term ambition is to be the leader in making customers’ diagnostics more efficient and contribute to proven improved care outcomes for patients. We understand that knowing how to use our products in the best and most effective way is just as important as the product itself. Therefore, we support our customers from beginning to end, and even beyond, to ensure full customer satisfaction.

Working as an application specialist

Our application specialists are experts when it comes to using the Sectra applications. Their aim is to optimize our customers’ use of our different solutions to their best advantage. This includes responsibilities such as:

• Deliver web-based and on-site training to ensure they have the skills and tools necessary to optimize the use of our solutions
• Analyze customer workflows and suggest improvements to their way-of-working as well as adapt our solutions to each customer’s needs
• Work closely with our Professional Services, Technical Support and Sales Departments to provide application knowledge and support
• Develop new processes to improve the efficiency of applications work and raise the quality of customer product understanding and satisfaction

At Sectra, we hire for attitude and ability – train for skill. This means who you are is more important than your previous experiences. There are a few core abilities that are central for any role. We always look for your willingness and ability to learn and take on new tasks fast, utilize previous experiences and quickly grasp new information. We also want you to have a strong analytical mindset in which we consider it to be important that you can understand and break down and solve problems. We also look for good communicators who have the ability to interact with colleagues, partners and customers in an effective, clear and constructive way.

Qualifications

• A bachelor’s or master’s degree in medical imaging or equivalent, with a strong academic performance OR a clinical background, for example, as a radiology nurse or radiographer.
• Fluent in Portuguese and English both verbally and written.
• Be available to work at customer sites during periods of up to two months.
• Strong communication and collaboration skills.
• A strong interest in usability and medical IT.
• Have excellent customer service skills as well as verbal, written, listening and presenting skills.

Preferred qualifications

• Previous experience as an application engineer and/or PACS Administrator.
• Previous experience as radiographer, mainly in CT or MR.
• Experience in the use of PACS and its configuration.
• Speak more languages than those required above, especially Spanish.
• Have experience with other cultures and countries.
• Have interests besides work such as music, sports, horseback riding, etc.

Offering

We offer a base salary of 21.000 - 23.000 Euros, depending on the experience and fit to our skills requirements, plus other benefits, like meal allowance, parking/public transport allowance, insurance (on certain conditions), fitness activity allowance (on certain conditions), yearly bonus (on certain conditions).

Other information

The goal is for the right candidate to start on March 1st 2026.