Radiology IT Application Specialist - Training & Support

Sectra; Viseu; On-site; EUR 21,000 - 23,000; Full time

Benefits offered by this job

Meal allowance

Parking/public transport allowance

Insurance (on certain conditions)

Fitness activity allowance (on certain

Yearly bonus (on certain conditions)

Job summary

Sectra is seeking an application specialist to support customers in Portugal, Spain and Saudi Arabia, focusing on optimizing the use of Sectra IT solutions for medical imaging. The role emphasizes training, process optimization, and collaboration across Professional Services, Support and Sales.

The ideal candidate will have a medical imaging degree, fluency in Portuguese and English, and willingness to travel to customer sites for extended periods.

Qualifications

• Bachelor's or Master’s degree in medical imaging or equivalent.
• Fluent in Portuguese and English (written and spoken).
• Willing to work at customer sites for up to two months.
• Strong analytical mindset and excellent communication skills.
• Experience with PACS or medical imaging IT is an asset.

Responsibilities

• Deliver web-based and on-site training to customers to ensure they have the skills and tools to optimize the use of Sectra solutions.
• Analyze customer workflows and suggest improvements to their way-of-working and adapt Sectra solutions to customer needs.
• Collaborate with Professional Services, Technical Support and Sales to provide application knowledge and support.
• Develop new processes to improve the efficiency of applications work and raise customer product understanding and satisfaction.
• Support customers from beginning to end to ensure full customer satisfaction.

Skills

Communication

Analytical thinking

Customer service

Portuguese language

English language

Education

Bachelor's or Master’s degree in medical imaging

Clinical background (radiology nurse or radiographer)

Tools

PACS

Job description

Sectra is seeking an application specialist to support customers in Portugal, Spain and Saudi Arabia, focusing on optimizing the use of Sectra IT solutions for medical imaging. The role emphasizes training, process optimization, and collaboration across Professional Services, Support and Sales.

The ideal candidate will have a medical imaging degree, fluency in Portuguese and English, and willingness to travel to customer sites for extended periods.