Healthcare Biomedical Engineer Or It Engineer

Sectra; Porto; On-site; EUR 18,000 - 21,000; Full time

Benefits offered by this job

Meal allowance

Healthcare insurance

Fitness activity allowance

Yearly bonus

LTIP

Job summary

Sectra Iberia is seeking a recent technology graduate to join the Customer Operations team as a system engineer. You will install, configure and support Sectra healthcare IT solutions for hospital environments, collaborating with project managers and application specialists.

You will develop a strong understanding of hospital IT systems and interoperability standards while communicating in English and Portuguese, traveling to customer sites as needed to ensure smooth deployments and high service

Qualifications

• Master’s or bachelor’s in biomedical engineering, IT or equivalent with strong academics.
• Genuine interest in IT and willingness to learn more in healthcare.
• Fluent written and spoken English and Portuguese.
• Available to travel to customer sites as needed (Portugal, Spain, etc.).
• Strategic doer with a drive to meet targets and make an impact.
• Strong organizational, social and communication skills.

Responsibilities

• Install, configure and upgrade Sectra solutions.
• Plan and perform technical deployment activities.
• Communicate with the technical counterparts of customers.
• Escalate, own, and drive issue resolution through appropriate channels.
• Keep customers happy and productive by professional conduct and proactive monitoring.
• Provide remote diagnostic support using latest remote access tech.
• Interface with third-party suppliers to support hardware solutions.
• Contribute to maintaining a high service level for existing customers.

Skills

Analytical mindset

Communication skills

English

Portuguese

Education

Master’s or Bachelor’s in biomedical engineering/IT or equivalent

Tools

PACS technologies

HL7

DICOM

IHE

Job description

Are you passionate about technology? Are you an analytical engineer who loves solving complex problems and wants to use that ability to truly impact customer satisfaction and patient care? We are currently looking for recent technology graduates who want to enter the world of healthcare IT, serving customers for country operation Iberia as a system engineer.

Sectra is one of the world’s leading providers of IT systems for managing medical images. Our long-term ambition is to be the leader in making customers’ diagnostics more efficient and contribute to proven improved care outcomes for patients. As our systems are mission-critical for our customers, the speed and quality of our support makes a real difference - your work can save patients’ lives. The quality and the attitude of our staff are key to the numerous customer satisfaction awards we have won. In Iberia, for example, we have been ranked number one in customer satisfaction by healthcare providers for two consecutive years (Best in KLAS).

Working as an engineer

As a Sectra engineer, you are a technical expert who enables us to deliver products and services to our customers. You will be part of the Customer Operations department (Deployment or Support) and work closely with system engineers, project managers and application specialists to install, configure, integrate and support our solutions. You will develop a strong understanding of Hospital IT systems, communication and interoperability frameworks and standards that can be leveraged across the entire Health IT domain.

Your main responsibilities may include:

• Installing, configuring and upgrading Sectra solutions
• Planning and performing technical deployment activities
• Communicating with the technical counterparts of our customers
• Escalate, own, and remain focused on driving the resolution of issues through the appropriate channels and team members, using highly effective communication skills
• Keep our customers happy and productive by acting professionally and, if necessary, taking the lead in maintaining, reporting and monitoring the health of our solutions
• Provide remote diagnostic support for technical and end-user problems using the latest remote access technologies
• Interface with third-party suppliers and subcontractors to facilitate the support of hardware solutions
• Contribute in our efforts to provide and maintain a high service level for our existing customers

As a leading international medical PACS provider, we are contributing to a healthier and safer society. Our employees make our vision possible, and we believe that we have the best people working for us. We offer superb training and excellent mentors to help you excel in your role.

Career progression

After an initial onboarding period, you will have the opportunity to continue developing within your current area, deepening your expertise and contributing to creating value for our customers.

At Sectra, we believe in long-term development and internal collaboration. This means you will also have the possibility to explore new roles and areas of responsibility over time, either within CO Iberia or in other parts of Sectra globally.

We support our employees in building a career that combines personal growth, customer value, and meaningful contribution to better healthcare outcomes.

At Sectra, we hire for attitude and ability – train for skill. This means who you are is more important than your previous experiences. There are a few core abilities that are central to any role. We always look for your willingness and ability to learn and take on new tasks fast, utilize previous experiences and quickly grasp new information. We also want you to have a strong analytical mindset, which we consider to be important so that you can understand and break down and solve problems. We also look for good communicators who have the ability to interact with colleagues, partners and customers in an effective, clear and constructive way.

In addition to these abilities, we also want you to:

• Have a master’s, bachelor’s or equivalent degree in biomedical engineering, IT or equivalent with a strong academic performance
• Have a genuine interest in IT and ability and willingness to learn more, especially in the area of healthcare
• Be fluent written and verbal knowledge in English and Portuguese
• Be, as a person, a strategic doer, driven by a will to succeed with our targets and to make an impact
• Have the availability to travel to customer sites as needed, this incluedes Portugal, Spain, Saudi Arabia, etc.
• Have a strong organizational, social and communication skills

We consider it a great asset if you:

• Speak more languages, mainly Spanish
• Have interests besides work, such as sports, music or anything else that makes you stand out from the crowd
• Have experience with other cultures
• Have knowledge on operating systems, virtualization, databases, networking, clustering, storage or hardware
• Have knowledge on PACS technologies as well as medical imaging workflow, or tools and standards around HL7, DICOM or IHE

Our offering:

We offer a base salary of 18.200 - 21.000 Euros, depending on the experience and fit to our skills requirements, plus other potential benefits, like meal allowance, healthcare insurance, fitness activity allowance, yearly bonus and LTIP.

Other information:

We aim for you to join us in this role starting in January/February 2026.

We want to recruit a group of at least 10 engineers.

We only consider CVs in English, and the answers must be in English as well.

This is an office based work.