AI Studio Business Architect: Discovery to Impact

Amgen Inc. (IR); Lisboa; Presencial; EUR 50 000 - 68 000; Tempo integral

Resumo da oferta

AMGEN Capability Center Portugal in Lisbon seeks a Business Architect for AI Studio to drive discovery, define value, and shape opportunities for AI, automation, and process improvement across the AI Studio portfolio.

You will partner with stakeholders, shape demand before technical design, and ensure opportunities are ready for prioritization and technical review, delivering measurable business impact.

Qualificações

• Master’s degree in Information Systems, Computer Science, Business Administration, Engineering, Life Sciences, or related field with 4+ years of relevant experience.
• Bachelor’s degree in related field with 6+ years of relevant experience.
• Post-secondary diploma or equivalent with 10+ years of relevant experience.
• Experience in business analysis, business architecture, process improvement, or digital transformation.
• Ability to lead business discovery and translate complex or ambiguous business needs into structured requirements, process models, opportunity statements, value cases, and decision-ready recommendations.
• Strong analytical thinking and stakeholder management skills.

Responsabilidades

• Lead business discovery for AI, automation, process, workflow, and digital opportunities.
• Collaborate with stakeholders to clarify needs, scope, and readiness for technical review.
• Translate requests into structured opportunity statements covering the business problem, stakeholder impact, current-state pain points, desired future state, value drivers, risks, dependencies, assumptions, and success measures.
• Support intake triage by assessing whether requests are complete, strategically aligned, and ready for discovery.
• Capture the voice of the customer and translate stakeholder input into opportunity briefs, process maps, value summaries, business case inputs, decision narratives, and discovery documentation.
• Define current-state and future-state processes using fit-for-purpose methods such as process flows, SIPOC diagrams, value stream maps, journey maps, capability maps, and decision flows.
• Identify process inefficiencies, gaps, handoffs, dependencies, business rules, risks, and opportunities for AI, automation, or process improvement.
• Partner with stakeholders to define value drivers, including productivity, cost avoidance, quality and compliance, customer and employee experience, speed-to-patient, revenue growth, sustainability, and transformation enablement.
• Support business case development by documenting value assumptions, adoption expectations, measurable outcomes, and the connection between business activities and value.
• Distinguish among product-level, release-level, new, and sustained value to support portfolio planning and value tracking.
• Collect and validate business-side prioritization inputs, including strategic value, product value, release value, value confidence, reputational risk, dependencies, severity, urgency, and resource commitments.
• Prepare opportunities for technical review by documenting business context, scope, outcomes, data and content sources, access and security needs, dependencies, subject matter experts, use cases, and business contacts.
• Partner with delivery architects to address gaps before feasibility assessment and ensure a clean handoff into technical design and delivery planning.
• Create leadership-ready summaries of the business problem, value, recommendation, scope, risks, tradeoffs, and next steps.
• Support prioritization discussions by explaining how value, urgency, risk, strategic alignment, and effort influence portfolio decisions.
• Use approved AI technologies, including ChatGPT, to accelerate discovery, synthesize stakeholder input, improve documentation, structure business cases, and create reusable process artifacts.
• Collaborate across global, virtual, and cross-functional teams to align business, product, architecture, and delivery stakeholders around clear outcomes.
• Drive continuous improvement across intake, discovery, business architecture, value definition, and pre-delivery readiness practices.

Conhecimentos

Business architecture

Business analysis

Process analysis

Problem framing

Stakeholder management

Agile/SAFe experience

Formação académica

Master’s degree in Information Systems or related field

Bachelor’s degree in related field

Post-secondary diploma or equivalent

Ferramentas

UiPath

DocuSign

Celonis

Microsoft Power Platform

ChatGPT

Descrição da oferta de emprego

AMGEN Capability Center Portugal in Lisbon seeks a Business Architect for AI Studio to drive discovery, define value, and shape opportunities for AI, automation, and process improvement across the AI Studio portfolio.

You will partner with stakeholders, shape demand before technical design, and ensure opportunities are ready for prioritization and technical review, delivering measurable business impact.