AI Studio Business Architect: Discovery to Delivery

Amgen SA; Lisboa; Presencial; EUR 60 000 - 90 000; Tempo integral

Resumo da oferta

AMGEN Capability Center Portugal in Lisbon seeks a Business Architect for AI Studio to lead discovery, define value, and prepare opportunities for technical review. You will partner with stakeholders, product teams, solution partners, and delivery architects to shape AI-driven opportunities and ensure measurable business outcomes.

The role emphasizes pre-delivery, value-driven analysis, and structured documentation to support prioritization and seamless handoff into design and delivery.

Qualificações

• Master’s degree in Information Systems, Computer Science, Business Administration, Engineering, Life Sciences, or a related field, and at least 4 years of relevant experience.
• Bachelor’s degree/Licenciatura in a related field and at least 6 years of relevant experience.
• Post-secondary diploma or equivalent qualification and at least 10 years of relevant experience.
• Relevant professional experience in business analysis, business architecture, product analysis, process improvement, or digital transformation.

Responsabilidades

• Lead business discovery for AI, automation, process, workflow, and digital opportunities across AI Studio.
• Translate ambiguous requests into structured opportunity statements covering the business problem, stakeholder impact, current-state pain points, desired future state, value drivers, risks, dependencies, assumptions, and success measures.
• Support intake triage by assessing whether requests are complete, strategically aligned, and ready for discovery.
• Capture the voice of the customer and translate stakeholder input into opportunity briefs, process maps, value summaries, business case inputs, decision narratives, and discovery documentation.
• Define current-state and future-state processes using fit-for-purpose methods such as process flows, SIPOC diagrams, value stream maps, journey maps, capability maps, and decision flows.
• Identify process inefficiencies, gaps, handoffs, dependencies, business rules, risks, and opportunities for AI, automation, or process improvement.
• Partner with stakeholders to define value drivers, including productivity, cost avoidance, quality and compliance, customer and employee experience, speed-to-patient, revenue growth, sustainability, and transformation enablement.
• Support business case development by documenting value assumptions, adoption expectations, measurable outcomes, and the connection between business activities and value.
• Distinguish among product-level, release-level, new, and sustained value to support portfolio planning and value tracking.
• Collect and validate business-side prioritization inputs, including strategic value, product value, release value, value confidence, reputational risk, dependencies, severity, urgency, and resource commitments.
• Prepare opportunities for technical review by documenting business context, scope, outcomes, data and content sources, access and security needs, dependencies, subject matter experts, use cases, and business contacts.
• Partner with delivery architects to address gaps before feasibility assessment and ensure a clean handoff into technical design and delivery planning.
• Create leadership-ready summaries of the business problem, value, recommendation, scope, risks, trade-offs, and next steps.
• Support prioritization discussions by explaining how value, urgency, risk, strategic alignment, and effort influence portfolio decisions.
• Use approved AI technologies, including ChatGPT, to accelerate discovery, synthesize stakeholder input, improve documentation, structure business cases, and create reusable process artifacts.
• Collaborate across global, virtual, and cross‑functional teams to align business, product, architecture, and delivery stakeholders around clear outcomes.
• Drive continuous improvement across intake, discovery, business architecture, value definition, and pre-delivery readiness practices.

Conhecimentos

Business architecture

Business analysis

Process analysis

Stakeholder management

English proficiency

Formação académica

Master’s degree in Information Systems, Computer Science, Business Administration, Engineering, Life Sciences, or a related field

Bachelor’s degree/Licenciatura in a related field

Post-secondary diploma or equivalent qualification

Descrição da oferta de emprego

AMGEN Capability Center Portugal in Lisbon seeks a Business Architect for AI Studio to lead discovery, define value, and prepare opportunities for technical review. You will partner with stakeholders, product teams, solution partners, and delivery architects to shape AI-driven opportunities and ensure measurable business outcomes.

The role emphasizes pre-delivery, value-driven analysis, and structured documentation to support prioritization and seamless handoff into design and delivery.