AI Platform Support Specialist - Growth, Training Benefits

Recruityard; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health and dental insurance

Monthly performance bonus

Paid initial training

Career development opportunities

Resumo da oferta

Recruityard in Lisbon is seeking Customer Support Specialists to join an international AI project. You will provide support via phone, email and chat, assist with account and billing questions, and troubleshoot access and platform issues.

We offer paid training, health and dental insurance, a contract, monthly performance bonus, and clear career development in an international environment. Working hours are 40 per week with rotating shifts and 24/7 operation.

Qualificações

• Strong communication and customer service skills.
• Good problem-solving abilities.
• Comfortable using digital tools and technology.
• Positive attitude and willingness to learn.
• Previous Customer Support experience is a plus.

Responsabilidades

• Provide support to customers via phone, email and chat.
• Assist users with account, billing and payment-related questions.
• Troubleshoot account access and platform-related issues.
• Guide customers in using the platform's features and services.
• Deliver a high-quality customer experience while meeting service standards.

Conhecimentos

Strong communication

Customer service

Problem solving

Tech-savvy

Learning mindset

Descrição da oferta de emprego

Recruityard in Lisbon is seeking Customer Support Specialists to join an international AI project. You will provide support via phone, email and chat, assist with account and billing questions, and troubleshoot access and platform issues.

We offer paid training, health and dental insurance, a contract, monthly performance bonus, and clear career development in an international environment. Working hours are 40 per week with rotating shifts and 24/7 operation.