AI Customer Support Specialist — English, Day Shift (Lisbon)

Closerhire; Lisboa; On-site; EUR 13,000 - 15,000; Full time

Benefits offered by this job

Meal Allowance

Job summary

CloserHire is recruiting an English-speaking AI Customer Support Specialist in Lisbon, Portugal, for a full-time Day Shift (07:00–22:00). Employees enjoy relocation support, a gross monthly salary of €1,259 plus a €200 bonus, and a meal allowance as part of a comprehensive benefits package.

You will assist customers via multiple channels, resolve billing issues, and help users navigate AI product features in a fast-paced tech environment.

Qualifications

• Fluent English, written and spoken.
• Strong interest in AI and new technologies.
• Excellent communication and problem-solving skills.
• Customer-focused and able to troubleshoot issues.

Responsibilities

• Support customers across multiple channels.
• Resolve billing, invoicing and account access inquiries.
• Troubleshoot platform and product issues.
• Guide customers on using products and features effectively.
• Deliver timely, accurate and high-quality customer support.

Skills

English fluency

AI interest

Communication skills

Problem solving

Customer focus

Tools

CRM systems

Job description

CloserHire is recruiting an English-speaking AI Customer Support Specialist in Lisbon, Portugal, for a full-time Day Shift (07:00–22:00). Employees enjoy relocation support, a gross monthly salary of €1,259 plus a €200 bonus, and a meal allowance as part of a comprehensive benefits package.

You will assist customers via multiple channels, resolve billing issues, and help users navigate AI product features in a fast-paced tech environment.