Account Manager

Randstad Digital Portugal; Lisboa; Presencial; EUR 45 000 - 65 000; Tempo integral

Resumo da oferta

Randstad Digital Portugal is seeking an experienced IT Account Manager to lead strategic client relationships and drive IT consulting growth. You will act as SPOC, manage client requirements, and coordinate with recruitment to align technical profiles with job orders.

Join a talent-first environment where you’ll oversee account performance, margins, and staffing deliverables across assigned accounts, ensuring on-time delivery and client satisfaction.

Qualificações

• 3+ years in IT account management / business management.
• Experience driving market prospecting and onboarding strategic IT clients.
• Ability to gather detailed technical requirements and respond quickly to IT project requests.
• Act as main liaison for key client accounts and manage contracts.
• Provide dedicated management for deployed IT consultants and drive retention.
• Collaborate with recruitment to align job orders with profiles and streamline time-to-hire.
• Monitor margins, project billing and profitability targets for assigned accounts.

Responsabilidades

• Drive active market prospecting and onboarding of strategic clients.
• Gather detailed technical requirements and respond swiftly to inbound requests.
• Serve as single point of contact for key accounts and manage contracts.
• Provide close-proximity management for deployed IT consultants.
• Coordinate with Tech Recruitment to prioritize open job orders.
• Monitor commercial margins and project billing against targets.

Conhecimentos

Account management

Business development

Market prospecting

Requirements management

SPOC liaison

Consultant engagement

Recruitment alignment

P&L control

Descrição da oferta de emprego

Randstad Digital is at the forefront of transforming the digital landscape, committed to delivering exceptional outcomes for our clients' businesses and their customers. With over 25,000 engineers and digital experts worldwide, we specialize in accelerating digital enablement across various industries. Join us and be part of a talent‑first organization.

Requirements:

• At least 3 years of experience as IT Account Manager/Business Manager.
• Business Development & Market Prospecting: Drive active market prospecting, identify new business opportunities, and onboard strategic clients to expand the IT consulting portfolio.
• Requirements & Job Order Management: Partner with clients to gather detailed technical requirements, managing and responding swiftly to inbound IT project requests and staffing needs.
• Single Point of Contact (SPOC): Act as the main liaison for key client accounts, maintaining strong commercial relationships, managing contracts, and cross‑selling consulting services.
• Consultant Management & Engagement: Provide dedicated, close‑proximity management for deployed IT consultants, driving career development, retention, and on‑site client satisfaction.
• Recruitment Alignment: Collaborate closely with the Tech Recruitment team to prioritize open job orders, align technical profiles, and streamline time-to-hire.
• Account Performance & P&L Control: Monitor commercial margins, project billing, and deliver against growth and profitability targets for your assigned accounts.