24/7 Cloud SRE & Automation Engineer

Decskill; Portugal; Vor Ort; EUR 55.000 - 90.000; Vollzeit

Zusammenfassung

Decskill in Portugal is seeking an SRE & Cloud Support Infrastructure Administrator to join our IT operations team. This role focuses on 24/7 production support for banking applications, incident management, and proactive logging and monitoring to ensure high availability.

You will build and maintain automation with Ansible and Terraform, work with Docker and Kubernetes, and leverage IBM Cloud, AWS or Azure.

Qualifikationen

• Strong Linux, CLI and shell scripting knowledge.
• Experience with Python and/or Bash.
• Strong knowledge of Ansible and Terraform.
• Experience with Docker and Kubernetes.
• Experience with public cloud (IBM Cloud, AWS or Azure).
• Understanding of CI/CD and tooling (Jenkins, Travis, Concourse).
• Knowledge of ITIL practices.
• Experience with application monitoring and observability tools (Dynatrace).
• Experience with PL/SQL.
• Strong troubleshooting and problem-solving skills.

Aufgaben

• Provide 24/7 application production support for critical banking applications.
• Manage incidents, service requests and application support activities.
• Analyze system, middleware and application logs to identify issues.
• Monitor services and contribute to service availability and continuous improvement.
• Build and maintain Ansible playbooks and Terraform scripts for provisioning, configuration and deployments.
• Support and train other operations team members on Ansible, Docker and Kubernetes.
• Escalate risks, critical issues and management concerns in a timely manner.
• Ensure compliance with Service Level Objectives (SLOs) for incidents and service requests.
• Create and maintain Application Support knowledge articles.
• Participate in shift work, on-call rotations, weekends and public holidays.
• Support Disaster Recovery (DR) and Live Play activities.
• Participate in and validate Knowledge Transfer sessions with Application Development teams.
• Contribute to automation, operational efficiency and continuous improvement.
• Collaborate with Development and global Application Production Support teams to ensure platform stability and availability.

Kenntnisse

Linux

Shell scripting

Python

Troubleshooting

Analytical thinking

Communication

Teamwork

Ownership

Automation

Tools

Ansible

Terraform

Docker

Kubernetes

IBM Cloud

AWS

Azure

Jenkins

Travis CI

Concourse

Dynatrace

PL/SQL

Jobbeschreibung

Decskill in Portugal is seeking an SRE & Cloud Support Infrastructure Administrator to join our IT operations team. This role focuses on 24/7 production support for banking applications, incident management, and proactive logging and monitoring to ensure high availability.

You will build and maintain automation with Ansible and Terraform, work with Docker and Kubernetes, and leverage IBM Cloud, AWS or Azure.