Jobs in Kielce, Poland

A company with over 10-year expertise in building PropTech software for real estate companies and 26 years of experience in CRM consulting is looking for an Information System Operations Team Manager.

• Lead and manage the Information Systems Operations team, providing technical guidance and mentorship
• Oversee and track IT support requests from internal clients, ensuring timely and efficient resolution
• Plan and prioritize resources effectively to meet business needs and manage workloads
• Ensure adherence to established processes and protocols for handling support requests
• Collaborate with team members, internal clients, and management to identify and implement innovative solutions
• Communicate and consult with stakeholders to understand their needs and provide expert advice and solutions
• Drive continuous improvement in operational processes and service delivery
• Develop and maintain thorough documentation of processes and procedures
• Stay up-to-date with industry trends and emerging technologies relevant to the organization’s platforms

• 5 + years of experience including 1+ year as Team Manager
• Proven experience in a technical leadership or management role within an IT operations environment
• Strong technical knowledge of networks, Azure DevOps, and various commercial platforms, including CRM, accounting packages, time management tools, and project management solutions
• Exceptional planning, organizational, and project management skills
• Excellent communication in English and interpersonal skills with the ability to work effectively with diverse teams and stakeholders
• Strong consultative skills and problem-solving abilities
• Ability to inspire and motivate a team to achieve targets and deliver results

• Experience with ITIL or similar service management frameworks is a plus
• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)

• 20 paid vacation
• 5 paid sickness
• B2B and remote cooperation
• Career development and professional growth
• Technical performance reviews and 360 Evaluation
• Collaboration with a personal Resource Manager, Technical leads, and mentors
• Udemy and Pluralsight subscription
• Internal knowledge-sharing opportunities
• Online and offline events & team-buildings
• Friendly and supportive atmosphere
• Open management