Jobs in Bytom, Poland
Marketing Specialist, Eastern Europe: Growth & Localization
ECOVACS EMEA
Discover more opportunities than anywhere else. Find more jobs nowNauczyciel / Nauczycielka Biologii
Centrum Nauki i Biznesu ŻAK
Connect with headhunters to apply for similar jobsFinancial Analyst - Corporate Controlling (m/f/d)
ZF Group
Financial Analyst, Corporate Controlling — Hybrid + Bonus
ZF Group
VP, Long-Term Balance Sheet & Liquidity Forecasting (EMEA)
JPMorgan Chase
Long-term Balance Sheet & Liquidity Forecasting Vice President
JPMorgan Chase
Senior Android Framework & API Engineer – Hybrid
Trades Workforce Solutions
Expert Android Framework & API Engineer
Trades Workforce Solutions
Custody Management Services Expert, Senior Associate
State Street
Tier 2 Technical Support Specialist (DNS & APIs)
Team Internet AG
AI-Driven Training & Quality Lead
Job summary
A leading online services company based in Poland is looking for a Training & Quality Lead to strengthen customer support through comprehensive training programs and quality assurance. The ideal candidate will integrate innovative AI solutions while collaborating with various teams to enhance operational efficiency. Strong analytical, communication, and organizational skills are necessary for this role. Join a diverse and inclusive environment that values professional growth and continuous improvement.
Benefits
Qualifications
- Proven experience in training and quality assurance in customer care.
- Strong analytical skills to interpret complex data.
- Excellent problem-solving skills and ability to work autonomously.
Responsibilities
- Design and manage training programs for customer support agents.
- Assess training needs to improve service delivery.
- Integrate AI technologies into training processes.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.