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Jobs in Bytom, Poland

AI-Driven Training & Quality Lead

Team Internet AG

Polska
On-site
PLN 240,000 - 320,000
12 days ago
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Training & Quality Lead

Team Internet AG

Polska
On-site
PLN 240,000 - 320,000
12 days ago

Marketing Specialist, Eastern Europe: Growth & Localization

ECOVACS EMEA

Polska
On-site
PLN 60,000 - 80,000
12 days ago

Marketing Specialist Eastern Europe (m/f/d)

ECOVACS EMEA

Polska
On-site
PLN 60,000 - 80,000
12 days ago

Junior Accounts Payable Specialist (English)

Metsä Group

Polska
On-site
PLN 40,000 - 55,000
12 days ago
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Accounts Payable Junior Accountant

Metsä Group

Polska
On-site
PLN 40,000 - 55,000
12 days ago

Nauczyciel / Nauczycielka Biologii

Centrum Nauki i Biznesu ŻAK

Polska
On-site
PLN 30,000 - 120,000
12 days ago

Client Program Manager (Employee wellbeing)

Hedepy

Polska
On-site
PLN 120,000 - 180,000
12 days ago
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Senior Security Architect: Cloud, AI & Remote

SoftServe

Polska
Hybrid
PLN 120,000 - 180,000
12 days ago

Lead Security Engineer

SoftServe

Polska
Hybrid
PLN 120,000 - 180,000
12 days ago

Financial Analyst - Corporate Controlling (m/f/d)

ZF Group

Polska
On-site
PLN 120,000 - 180,000
12 days ago

Financial Analyst, Corporate Controlling — Hybrid + Bonus

ZF Group

Polska
Hybrid
PLN 120,000 - 180,000
12 days ago

Senior Business Analyst

SkyCell AG

Polska
On-site
PLN 231,000 - 295,000
12 days ago

VP, Long-Term Balance Sheet & Liquidity Forecasting (EMEA)

JPMorgan Chase

Polska
On-site
PLN 120,000 - 150,000
12 days ago

Long-term Balance Sheet & Liquidity Forecasting Vice President

JPMorgan Chase

Polska
On-site
PLN 120,000 - 150,000
12 days ago

Remote Senior Cybersecurity & Red Team Lead

SoftServe

Polska
Hybrid
PLN 120,000 - 150,000
12 days ago

Senior Ethical Hacker (PenTester)

SoftServe

Polska
Hybrid
PLN 120,000 - 150,000
12 days ago

Senior Android Framework & API Engineer – Hybrid

Trades Workforce Solutions

Polska
Hybrid
PLN 294,000 - 422,000
12 days ago

Expert Android Framework & API Engineer

Trades Workforce Solutions

Polska
Hybrid
PLN 294,000 - 422,000
12 days ago

Custody Management Pro — Senior Associate

State Street

Polska
On-site
PLN 87,000 - 105,000
12 days ago

Custody Management Services Expert, Senior Associate

State Street

Polska
On-site
PLN 87,000 - 105,000
12 days ago

Tier 2 Technical Support Specialist (DNS & APIs)

Team Internet AG

Polska
On-site
PLN 30,000 - 120,000
12 days ago

Tier 2 Customer Care Agent

Team Internet AG

Polska
On-site
PLN 30,000 - 120,000
12 days ago

Remote FinCrime Escalations Officer - English & Spanish

Revolut Ltd

Polska
Hybrid
PLN 120,000 - 180,000
12 days ago

Lithuania Poland Portugal Spain

Revolut Ltd

Polska
Hybrid
PLN 120,000 - 180,000
12 days ago

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AI-Driven Training & Quality Lead
Team Internet AG
Polska
On-site
PLN 240,000 - 320,000
Full time
12 days ago

Job summary

A leading online services company based in Poland is looking for a Training & Quality Lead to strengthen customer support through comprehensive training programs and quality assurance. The ideal candidate will integrate innovative AI solutions while collaborating with various teams to enhance operational efficiency. Strong analytical, communication, and organizational skills are necessary for this role. Join a diverse and inclusive environment that values professional growth and continuous improvement.

Benefits

Competitive compensation
Flexible working conditions
Career development opportunities

Qualifications

  • Proven experience in training and quality assurance in customer care.
  • Strong analytical skills to interpret complex data.
  • Excellent problem-solving skills and ability to work autonomously.

Responsibilities

  • Design and manage training programs for customer support agents.
  • Assess training needs to improve service delivery.
  • Integrate AI technologies into training processes.

Skills

Training and quality assurance
Analytical expertise
Problem-solving skills
Communication and interpersonal skills
Strategic mindset
Organizational skills
Job description
A leading online services company based in Poland is looking for a Training & Quality Lead to strengthen customer support through comprehensive training programs and quality assurance. The ideal candidate will integrate innovative AI solutions while collaborating with various teams to enhance operational efficiency. Strong analytical, communication, and organizational skills are necessary for this role. Join a diverse and inclusive environment that values professional growth and continuous improvement.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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