VP, CX BPO Sales & Growth - Remote

TDS Global Solutions; Polska; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan

Life Insurance

Paid Time Off

Family Leave

Disability Insurance

Work From Home

Job summary

TDS Global Solutions is seeking highly motivated Sales Executives to join our global business development team to lead CX Contact Center BPO services sales. You will drive revenue growth, expand our client base, and position us as the go-to partner for outsourcing solutions.

The role requires a deep understanding of CX BPO, a strong network, and a proven ability to close complex deals with senior decision-makers. Travel as needed and mentoring a high-performing sales team.

Qualifications

• 5+ years in business development or sales leadership within the CX BPO industry.
• Proven track record selling Customer Service BPO services and closing high-value deals.
• Excellent communication, negotiation, and relationship-building skills.
• Willingness to travel to meet clients as needed.
• Strategic thinker with strong execution focus.

Responsibilities

• Develop and execute a comprehensive business development strategy to drive revenue growth in CX Contact Center BPO services.
• Identify and pursue new opportunities, building long-term relationships with senior decision-makers.
• Lead the sales cycle from prospecting to closing, including contract negotiations and post-sales support.
• Collaborate with cross-functional teams to design and deliver customized outsourcing solutions.
• Maintain a strong pipeline of qualified leads and forecast opportunities.
• Represent the company at industry events to generate new leads and enhance brand visibility.
• Provide strategic insights on market trends and opportunities to senior leadership.
• Mentor and lead a high-performing sales team to achieve targets.

Skills

Business development

Sales leadership

CX contact center outsourcing

Customer service BPO

Negotiation

Relationship building

Strategic planning

Team mentorship

Job description

TDS Global Solutions is seeking highly motivated Sales Executives to join our global business development team to lead CX Contact Center BPO services sales. You will drive revenue growth, expand our client base, and position us as the go-to partner for outsourcing solutions.

The role requires a deep understanding of CX BPO, a strong network, and a proven ability to close complex deals with senior decision-makers. Travel as needed and mentoring a high-performing sales team.