Senior Client Growth Lead - CX/EX Solutions

NTT Limited

Warszawa

Hybrid

PLN 180,000 - 300,000

Full time

3 days ago

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Job summary

NTT DATA is looking for a Senior Client Manager to lead and grow strategic client relationships. You will drive land, expansion, and renewals across solutions, owning full client lifecycle and ensuring satisfaction.

Collaborate with vendors and partners to achieve results, manage opportunities and forecasts, and articulate how services deliver value. The role emphasizes relationship building, governance, and revenue growth through expanded service adoption.

Qualifications

Bachelor’s degree or equivalent in business or sales.
Proven track record in growing client relationships.
Experience in IT or professional services with business development/sales focus.
Strong business acumen in sales and ability to map services to client outcomes.

Responsibilities

Manage and grow relationships with assigned clients, driving land, expansion and renewals across all solutions.
Own the accounts lifecycle, ensuring client satisfaction and successful governance and compliance within your area.
Collaborate with vendors and partners, manage opportunities, pipelines and forecasts using company tools.
Identify client needs and articulate how services meet those needs to drive revenue growth.