Virtual Assistant - Customer Service

My VA Support; Poland; On-site; PLN 41,000 - 77,000; Full time

Job summary

A virtual assistance company is seeking advanced English speakers based in Poland for the role of Virtual Assistant. Responsibilities include responding to emails and phone calls, managing contact lists, and addressing client needs. Applicants must have a minimum of 1 year of customer service experience, proficiency in Microsoft Office and Google apps, and a reliable internet connection. This is an independent contractor position requiring a 45-hour work week.

Qualifications

• Advanced English proficiency at C1 level.
• Minimum 1 year of experience in customer service.
• Must have your own device and headset.
• High-speed internet at least 100 Mbps.

Responsibilities

• Responding to emails and phone calls.
• Managing a contact list.
• Addressing various client needs as they arise.

Skills

Proficiency in Microsoft Office products

Comfortable with GOOGLE apps

Ability to work under pressure

Customer service experience

Tools

Microsoft Office

Google Apps

Job description

My VA Support is seeking virtual assistants based in Colombia with an advanced English proficiency level (C1) for a 45-hour work week.

As a Virtual Assistant, your primary responsibilities may include, but are not limited to:

• Responding to emails and phone calls
• Managing a contact list
• Addressing various client needs as they arise

Please note that as an independent contractor, you will be responsible for making your own contributions to local or state government, which may include income taxes, social security, health insurance, among others.

Requirements

For this position, we require the following skills and experience:

• Proficiency in Microsoft Office products, such as Word, Excel, PowerPoint
• Comfortable with using GOOGLE apps such as Gmail, Meet, Docs, Sheets, Forms, Slides, etc.
• Ability to work under pressure
• A minimum of 1-year experience in customer service
• English proficiency at the C1 level
• Must have your own device and headset
• High-speed internet connection of at least 100 MB

We look forward to reviewing your application!