Travel Virtual Assistant

Easy Outsource; Poland; On-site; PLN 22,000 - 45,000; Full time

Job summary

Easy Outsource is seeking a proactive Travel Virtual Assistant to manage client travel arrangements from home, utilizing GDS systems such as Sabre, Amadeus, Galileo, and Travelport to book flights, hotels, and other services. You will provide end-to-end assistance, confirmations, and responsive client support.

The role requires strong organizational skills, excellent communication, and the ability to work independently while ensuring policy compliance and up-to-date records.

Qualifications

• Experience as a Virtual Assistant or Travel Agent.
• Proficiency in Sabre, Amadeus, Galileo, and Travelport.
• Strong organizational and multitasking skills.

Responsibilities

• Coordinate and Manage Travel Bookings using Sabre, Amadeus, Galileo, Travelport for flights, hotels, cars, and more.
• Provide Administrative Support with itinerary planning, confirmations, and client inquiries.
• Offer Client Assistance and Troubleshooting by resolving travel issues and handling changes or cancellations promptly.
• Stay Updated with Travel Policies and Guidelines ensuring compliance with client requirements.
• Maintain Client Records with accurate reservations, changes, and preferences.
• Research and Provide Travel Recommendations based on client preferences and budget.

Skills

Virtual Assistant

Travel planning

Organization

Communication

Tools

Sabre

Amadeus

Galileo

Travelport

Job description

We are seeking a proactive and detail-oriented Travel Virtual Assistant to provide comprehensive support in managing travel arrangements for clients. The ideal candidate should be well-versed in GDS systems such as Sabre, Amadeus, Galileo, and Travelport and capable of handling a wide range of travel-related tasks. If you enjoy assisting clients and ensuring their travel plans run smoothly, this is the role for you!

Key Responsibilities:

• Coordinate and Manage Travel Bookings: Use Sabre, Amadeus, Galileo, and Travelport to handle bookings for flights, hotels, car rentals, and other travel services.
  
• Provide Administrative Support: Assist with itinerary planning, travel confirmations, and handling client inquiries.
  
• Offer Client Assistance and Troubleshooting: Proactively resolve travel-related issues and manage changes or cancellations promptly.
  
• Stay Updated with Travel Policies and Guidelines: Ensure all bookings comply with current travel policies and client requirements.
  
• Maintain Client Records: Keep accurate and up-to-date records of reservations, changes, and travel preferences.
  
• Research and Provide Travel Recommendations: Suggest suitable travel options based on client preferences and budget.
  

Requirements:

• Experience as a Virtual Assistant or Travel Agent with proficiency in Sabre, Amadeus, Galileo, and Travelport.
  
• Excellent organizational and multitasking skills.
  
• Strong communication skills and a customer-focused attitude.
  
• Ability to work independently and handle client requests efficiently.
  
• Familiarity with travel regulations and fare structures.