Travel Advisor for SAS with Danish

Concentrix; Elbląg; On-site; PLN 28,000 - 42,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

2-month training program with buddy

Diverse international environment

Coaching & mentoring

Job summary

Concentrix in Warsaw is seeking a Travel Advisor for Nordic Premium Airline SAS, with Danish language requirements. You will be the first point of contact for premium travel inquiries, assist with ticket purchases and payments, and support customers through travel difficulties.

The role requires Danish and English proficiency and a high level of organization, working from our Warsaw office. You will join a diverse, international team, participate in a fully paid 2-month training program with a

Qualifications

• Fluent in written and spoken Danish (C1) and English (B2)
• Naturally helpful and collaborative spirit
• Enthusiastic, patient, and open-minded
• Active listener and able to communicate clearly and with ease
• Sharp eye for accuracy and precision
• Highly organized
• Available to work from our office in Warsaw

Responsibilities

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls / chat.
• Foster enduring relationships with customers for building trust

Skills

Danish

English

Communication

Active listening

Organisation

Job description

Travel Advisor for Nordic Premium Airline SAS with Danish

Job Description

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.