Travel Advisor for SAS with Danish

Concentrix; Częstochowa; On-site; PLN 24,000 - 36,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

Equal opportunities for all

2 months training program

International work environment

Coaching and mentoring

Modern office in Warsaw

Job summary

Concentrix is hiring a Travel Advisor for Nordic Premium Airline SAS with Danish in Warsaw. You will be the first point of contact for premium travel inquiries, assist with ticket purchases, payments, and resolving travel issues.

You will communicate via calls and chat, building trustful relationships with customers. The role requires fluent Danish and English, strong communication, and high organizational skills.

Qualifications

• Fluent in Danish (C1) and English (B2).
• Excellent communication and active listening skills.
• Highly organized and precise.

Responsibilities

• Be the first point of contact for premium travel inquiries.
• Assist with purchasing airline tickets and handle different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Build trust-based relationships with customers.

Job description

Travel Advisor for Nordic Premium Airline SAS with Danish

Job Description

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.


• Help in purchasing airline tickets and handling different payment methods.


• Support customers with travel difficulties.


• Assist passengers via calls /chat.


• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Danish (C1 level) and English (B2 level).


• Naturally helpful and collaborative spirit.


• Enthusiastic, patient, and open-minded.


• Active listener and able to communicate clearly and with ease.


• Sharp eye for accuracy and precision.


• Highly organized.


• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.


• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.


• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.


• Embrace an international and diverse work environment that broadens your horizons.


• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.


• Work in a modern office located in the heart of Warsaw.