Support Analyst – Production Systems (Gaming Tech) – Warsaw

Amelco Limited; Warszawa; Híbrido; PLN 129 000 - 166 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive B2B rates

Long-term cooperation opportunities

International project exposure

Knowledge sharing and development

Friendly and supportive culture

Flat organisational structure

Flexible and informal atmosphere

No dress code

Resumo da oferta

Amelco Limited, Warsaw-based, is seeking a motivated Support Analyst to join our team, collaborating with cross-functional groups to support production systems and learn Amelco architecture.

You will diagnose issues, monitor live systems, and help deliver product solutions while working with stakeholders. The role offers pathways to DevOps, Project Management, and Senior roles within a dynamic environment.

Qualificações

• Basic understanding of Linux and SQL.
• Self-motivated to learn and progress technical skills.
• High attention to details and very self-motivated.
• Analytical approach with problem-solving capabilities.

Responsabilidades

• Manage and adhere to customer SLA's, striving to achieve the highest level of system availability.
• Proactively monitor live systems using tools to assess the health and availability of services, respond to and resolve issues, therefore minimising the impact on production systems.
• Troubleshoot priority issues.
• Collaborate with various tech teams to fulfil business needs.
• Support the end-to-end delivery process from requirements scoping through to design and then creating, testing and releasing the application/functionality.
• Work with stakeholders to deploy and implement product solutions.

Conhecimentos

Linux

SQL

Self-motivated

Attention to detail

Analytical

Descrição da oferta de emprego

Amelco Limited, Warsaw-based, is seeking a motivated Support Analyst to join our team, collaborating with cross-functional groups to support production systems and learn Amelco architecture.

You will diagnose issues, monitor live systems, and help deliver product solutions while working with stakeholders. The role offers pathways to DevOps, Project Management, and Senior roles within a dynamic environment.