Student Advisor

EF; Warszawa; On-site; PLN 40,000 - 56,000; Full time

Benefits offered by this job

Discounts on EF programs

Free EF Hello access

Tuition reimbursement

Hotel/travel partner discounts

Referral bonus

Career growth opportunities

Job summary

EF Poland in Warsaw seeks a Student Advisor to promote language study abroad programs and guide students from inquiry to trip completion. You will engage customers by email and phone, sustaining a high-volume outreach strategy, and work closely with local and global teams.

The role emphasizes strong communication, attention to detail, and the ability to operate on-site within a vibrant education-focused environment. Prior customer service or telemarketing experience is a plus.

Qualifications

• English and Polish fluency required (reading, writing, speaking).
• Customer service or telemarketing experience is preferred.
• Degree in Business, Hospitality or related field, or equivalent work experience.

Responsibilities

• Promote EF Language Abroad programs to prospective students.
• Engage with customers via email, phone, and in-person interactions.
• Maintain high-volume outbound calls to potential students.
• Represent EF at fairs and universities to recruit students.
• Collaborate with local Polish and Global Program Teams.
• Support team goals with a positive, proactive approach.
• Work on-site in Warsaw to maximize collaboration.

Skills

English fluency

Polish fluency

Customer service

Telemarketing

Attention to detail

Interpersonal skills

Education

Degree in Business/Hospitality or related field

Job description

Job Description

Student Advisor

Warsaw Office

At EF Language Abroad, we believe that the world is better when people try to understand one another.

Since 1965, we've helped millions of students discover new places, embrace diverse cultures, and gain fresh perspectives with our immersive short-term and long-term language courses across different languages in the countries where they’re spoken.

Together, our global staff help students from around the world develop the language skills they need to achieve their dreams.

As a Student Advisor, you will promote our Global EF Language Abroad programs to potential students with the support of your local Polish and Global Program Teams. You will engage with customers personally, via email, and over the phone, guiding them from their first inquiry until they return home from their trip. This role reports directly to the Country Product Manager.

This opportunity is designed for professionals with a foundation of experience who are seeking to grow and advance within a corporate setting.

Your Key Responsibilities Will Include

• Promoting Language Study Abroad Programs: Use our internal database to sustain a successful long-term promotion strategy
• Understanding of Local Market Dynamics: Develop knowledge of the local market to support outreach and engagement efforts, contributing to team initiatives and learning to use data and feedback to improve customer acquisition over time
• Excellent Communication: Maintain a high-volume of outbound tele-promotion calls daily to potential students
• Team Spirit: Motivate yourself and your team to reach individual and team promotion goals with a positive, competitive attitude
• Relationship building: Represent EF Language Abroad at fairs and Universities to meet prospective students throughout the year
• Teamwork: Build strong relationships with our global and diverse Promotion and Campus Teams to provide students with the best EF Language Abroad experience
• This position is fully on-site. We believe that in-person collaboration enhances creativity, enables spontaneous exchange of ideas, and fosters strong team cohesion, elements that are essential for achieving outstanding results.
  

What We ’ Re Looking For

• Working fluency in English (reading, writing, speaking)
• Full fluency in Polish (reading, writing, speaking)
• Full working rights in Poland
• Someone who is detail-oriented with a ‘can-do’ attitude
• Excellent communication and interpersonal skills
• 1 - 2+ years’ experience in customer service and/or Telemarketing
• Degree in a relevant field such as Business, Hospitality, or a related discipline, or equivalent work experience.
• Experience living, working, or studying abroad is a plus!
• All additional languages are a plus!
  

What EF Poland Offers

• Discounts on EF programs for Staff, and Staff Friends and Family for all EF Programs
• Free use of EF Hello: a premium Language Learning App
• Tuition Reimbursement for continued Education
• Discounts with our global hotel and travel partners
• Referral Bonus for all referred staff hires (equivalent for 500 USD)
• And much more …
  

Career Growth at EF Language Abroad

At EF Language Abroad, we offer a structured Career Ladder for our Program roles, designed to provide clear and transparent opportunities for progression every 6–12 months based on performance. Each stage includes defined performance metrics and tailored development plans to support your growth, helping you build skills, reach your potential, and advance your career with confidence.

We encourage you to ask more about our Career Ladder during your interview process.

At EF Language Abroad we are dedicated to our mission of opening the world through education, harnessing the power of language learning to deepen the connection between people across the globe.

About Us

Some companies are in the business of banking. Others are in the business of shoes. Or sports. Or soft drinks. At EF, we're in a different kind of business. One that's a little less tangible, and a lot more important. Because our business, what we make, makes everything else possible. We're in the business of understanding. Between people. Between cultures.

For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through language, cultural exchange, academic studies, and educational travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.

You’ll find our offices and schools located in some of the world’s greatest cities, and filled with smart, driven people (over 50,000 of us) who push each other to be better every day. But it’s what we do together - building greater understanding, breaking down barriers, and creating a better world - that makes all the difference.

Founded in 1965 in Sweden, EF (Education First) is a global association of education companies that share a common mission of opening the world through education. EF has been recognized on Forbes 2025 and 2024 World’s Best Employers and 2024 Top Companies for Women lists, Fast Company’s 2025 Next Big Things In Tech, and was a 2024 App Store Award winner in Cultural Impact.

About The Team

At EF Language Abroad, we believe that the world is better when people try to understand one another. Since 1965, we've helped millions of students discover new places, embrace diverse cultures, and gain fresh perspectives. We're dedicated to our mission of opening the world through education, harnessing the power of language learning to deepen the connection between people across the globe.

We offer immersive short-term and long-term language courses and programs across different languages in the countries where they’re spoken. Through blending classroom-based lessons with interactive exercises and real‑world practice, our courses bring you to the heart of the language. Together, our global staff help students from around the world develop the language skills they need to achieve their dreams.

EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to a criminal background and/or reference checks, as applicable.