Student Advisor

EF Education First; Warszawa; On-site; PLN 38,000 - 58,000; Full time

Benefits offered by this job

EF program discounts

Hello app access

Tuition reimbursement

Partner discounts

Referral bonus (USD 500)

Job summary

EF Language Abroad in Poland is seeking a Student Advisor to promote our language abroad programs to potential students with support from local and global teams. You will engage with customers via email and phone, guiding from initial inquiry to return home, and collaborate across departments to ensure a seamless experience.

This on-site role requires fluency in English and Polish, strong communication, and 1–2 years in customer service or telemarketing.

Qualifications

• Working fluency in English (reading, writing, speaking).
• Full fluency in Polish (reading, writing, speaking).
• Full working rights in Poland.
• Detail-oriented with a can-do attitude.
• Excellent communication and interpersonal skills.
• 1–2+ years in customer service or telemarketing.
• Degree in Business, Hospitality, or related field, or equivalent experience.
• Experience living, working, or studying abroad is a plus.
• Additional languages are a plus.

Responsibilities

• Promote Language Study Abroad Programs using our internal database for long-term promotions.
• Develop knowledge of the local market to support outreach and engagement.
• Maintain a high-volume outbound calling pace to prospective students.
• Foster team spirit to reach promotion goals with a positive attitude.
• Represent EF Language Abroad at fairs and universities to meet prospective students.
• Build strong relationships with global Promotion and Campus Teams to enhance the student experience.

Skills

English fluency

Polish fluency

Customer service

Telemarketing

Attention to detail

Interpersonal skills

Education

Business degree

Hospitality degree

Related field degree

Job description

At EF Language Abroad, we believe that the world is better when people try to understand one another.

Since 1965, we've helped millions of students discover new places, embrace diverse cultures, and gain fresh perspectives with our immersive short-term and long-term language courses across different languages in the countries where they're spoken.

Together, our global staff help students from around the world develop the language skills they need to achieve their dreams.

Are you ready for a rewarding role in a truly international environment?

As a Student Advisor, you will promote our Global EF Language Abroad programs to potential students with the support of your local Polish and Global Program Teams. You will engage with customers personally, via email, and over the phone, guiding them from their first inquiry until they return home from their trip. This role reports directly to the Country Product Manager.

This opportunity is designed for professionals with a foundation of experience who are seeking to grow and advance within a corporate setting.

Your key responsibilities will include:

Promoting Language Study Abroad Programs:Use our internal database to sustain a successful long-term promotion strategy

Understanding of Local Market Dynamics: Develop knowledge of the local market to support outreach and engagement efforts, contributing to team initiatives and learning to use data and feedback to improve customer acquisition over time

Excellent Communication: Maintain a high-volume of outbound tele-promotion calls daily to potential students

Team Spirit:Motivate yourself and your team to reach individual and team promotion goals with a positive, competitive attitude

Relationship building:Represent EF Language Abroad at fairs and Universities to meet prospective students throughout the year

Teamwork:Build strong relationships with our global and diverse Promotion and Campus Teams to provide students with the best EF Language Abroad experience

*This position is fully on-site. We believe that in-person collaboration enhances creativity, enables spontaneous exchange of ideas, and fosters strong team cohesion, elements that are essential for achieving outstanding results.

What We 're Looking For:

Working fluency in English (reading, writing, speaking)

Full fluency in Polish (reading, writing, speaking)

Full working rights in Poland

Someone who is detail-oriented with a 'can-do' attitude

Excellent communication and interpersonal skills

1 - 2+ years' experience in customer service and/or Telemarketing

Degree in a relevant field such as Business, Hospitality, or a related discipline, or equivalent work experience.

Experience living, working, or studying abroad is a plus!

All additional languages are a plus!

What EF Poland offers:

Discounts on EF programs for Staff, and Staff Friends and Family for all EF Programs

Free use of EF Hello: a premium Language Learning App

Tuition Reimbursement for continued Education

Discounts with our global hotel and travel partners

• Referral Bonus for all referred staff hires (equivalent for 500 USD)

And much more ...

Career Growth at EF Language Abroad

At EF Language Abroad, we offer a structured Career Ladder for our Program roles, designed to provide clear and transparent opportunities for progression every 6-12 months based on performance. Each stage includes defined performance metrics and tailored development plans to support your growth, helping you build skills, reach your potential, and advance your career with confidence.

We encourage you to ask more about our Career Ladder during your interview process.

At EF Language Abroad we are dedicated to our mission of opening the world through education, harnessing the power of language learning to deepen the connection between people across the globe.

About Us

Some companies are in the business of banking. Others are in the business of shoes. Or sports. Or soft drinks. At EF, we're in a different kind of business. One that's a little less tangible, and a lot more important. Because our business, what we make, makes everything else possible. We're in the business of understanding. Between people. Between cultures.

For over half a century we've been the leader in international educational programs and experiences designed to foster such understanding. Through language, cultural exchange, academic studies, and educational travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.

You'll find our offices and schools located in some of the world's greatest cities, and filled with smart, driven people (over 50,000 of us) who push each other to be better every day. But it’s what we do together - building greater understanding, breaking down barriers, and creating a better world - that makes all the difference.

Founded in 1965 in Sweden, EF (Education First) is a global association of education companies that share a common mission of opening the world through education. EF has been recognized on Forbes 2025 and 2024 World's Best Employers and 2024 Top Companies for Women lists, Fast Company's 2025 Next Big Things In Tech, and was a 2024 App Store Award winner in Cultural Impact.

About the Team

At EF Language Abroad, we believe that the world is better when people try to understand one another. Since 1965, we've helped millions of students discover new places, embrace diverse cultures, and gain fresh perspectives. We're dedicated to our mission of opening the world through education, harnessing the power of language learning to deepen the connection between people across the globe.

We offer immersive short-term and long-term language courses and programs across different languages in the countries where they're spoken. Through blending classroom-based lessons with interactive exercises and real-world practice, our courses bring you to the heart of the language. Together, our global staff help students from around the world develop the language skills they need to achieve their dreams.

EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to a criminal background and/or reference checks, as applicable.