Strategic Ukraine Accounts Manager - High-Tech Sales

Septentrio; Kraków; On-site; PLN 140,000 - 230,000; Full time

Job summary

Septentrio in Kraków, Poland, seeks a Commercial Account Manager for Ukraine to support strategic accounts and maintain robust pipeline coverage. You will work with the Regional Sales Manager and cross‑functionally with technical, operations, and finance teams from opportunity capture through delivery.

You’ll coordinate customer requirements, pricing discussions and order follow‑up, while ensuring compliance and timely escalation of blockers. Travel to client sites will be required.

Qualifications

• Bachelor’s or Master’s degree in Engineering, Business or a related field.
• At least 5 years of experience in B2B sales, key-account management or commercial project coordination in a technically oriented environment.
• Experience with CRM‑based forecasting, commercial agreements and order follow‑up is highly valued.

Responsibilities

• Co-manage relationships with assigned Ukraine-related customers, maintaining regular contact and providing backup coverage for the Regional Sales Manager.
• Understand customer requirements, priorities and timelines, and support customer meetings and business reviews.
• Identify growth, cross-selling and upselling opportunities within assigned accounts.
• Capture and progress opportunities in Salesforce, maintaining accurate pipeline information, forecasts and follow-up actions.
• Support pricing discussions, quotations, commercial agreements and order conversion within the agreed mandate.
• Coordinate commercial activities across internal teams, ensuring customer requirements are followed through to delivery and potential blockers are escalated promptly.
• Coordinate with technical support, operations, supply chain, finance and export-control stakeholders to support customer activities.
• Help collect end-use and end-user information, ensuring compliance-related matters are referred to the responsible specialists.

Skills

Commercial judgment

Customer focus

Negotiation

Relationship building

English fluency

Ukrainian

Russian

Team collaboration

Prioritization

Travel willingness

Education

Bachelor’s or Master’s in Engineering or Business

Tools

Salesforce

CRM systems

Job description

Septentrio in Kraków, Poland, seeks a Commercial Account Manager for Ukraine to support strategic accounts and maintain robust pipeline coverage. You will work with the Regional Sales Manager and cross‑functionally with technical, operations, and finance teams from opportunity capture through delivery.

You’ll coordinate customer requirements, pricing discussions and order follow‑up, while ensuring compliance and timely escalation of blockers. Travel to client sites will be required.