Strategic Operations Analyst - Partner Ecosystem & Alliances

Avanade; Kraków; On-site; PLN 110,000 - 170,000; Full time

Job summary

Avanade in Krakow, Poland, seeks a Senior Analyst, Partner Ecosystem & Alliances Operations to triage requests, coordinate across teams, and drive timely follow-up within SLA expectations. You will support Partner Ecosystem and Alliances, manage partner materials, training, and governance processes with Microsoft programs, delivering a world-class experience for clients and partners.

The role requires attention to detail, strong communication, and the ability to work US Eastern hours three days

Qualifications

• High attention to detail and pride in delivering high-quality work.
• Strong customer-service mindset; highly responsive and able to work with urgency.
• Proven ability to manage a high volume of activities with accuracy.
• Strong analytical and problem-solving skills.
• Clear written and verbal communication; able to align stakeholders and keep work moving.
• Proactive, organized, and able to follow established processes while identifying improvements.

Responsibilities

• Triage and coordinate partner-related requests; ensure timely follow-up.
• Support Partner Ecosystem and Alliances operations end-to-end.
• Coordinate cross-functional actions and governance with internal teams.

Skills

Detail orientation

Customer service

Communication

Analytical skills

Problem solving

Cross-functional coordination

Process improvement

Tools

Power BI

Microsoft Excel

SharePoint

Job description

Avanade in Krakow, Poland, seeks a Senior Analyst, Partner Ecosystem & Alliances Operations to triage requests, coordinate across teams, and drive timely follow-up within SLA expectations. You will support Partner Ecosystem and Alliances, manage partner materials, training, and governance processes with Microsoft programs, delivering a world-class experience for clients and partners.

The role requires attention to detail, strong communication, and the ability to work US Eastern hours three days