Strategic Fintech Accounts Manager | Growth & Upsell

Solidgate; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

Solidgate in Warszawa is seeking an Account Manager to be the main point of contact for clients, ensuring they get maximum value from Solidgate’s payments solutions. This role blends account management with business consulting: you’ll advise clients, identify growth opportunities, and support their strategic objectives.

You will build relationships, drive upsells, deliver tailored demos, and collaborate with Sales, Marketing and Product teams to ensure exceptional client experiences and

Qualifications

• 2+ years of commercial experience in account management, business development, or sales in B2B products.
• Fluent English (Upper-Intermediate+).
• Proven sales mindset to identify expansion opportunities, upsells, and grow accounts.
• Strong communication, problem-solving and analytical skills.
• Organized, proactive, and able to thrive in a fast-paced environment.
• Proficient in Excel & PowerPoint for reporting and storytelling.

Responsibilities

• Be the partner, not the vendor, and manage long-term client relationships.
• Drive growth by unlocking upsell and cross-sell opportunities.
• Deliver value with tailored demos and strategic recommendations.
• Spot opportunities by researching markets and client needs.
• Collaborate with Sales, Marketing, and Product teams for best client experience.
• Track client performance metrics and provide actionable insights.

Skills

Account management

Business development

Sales

Customer relationship management

Tools

Excel

PowerPoint

Job description

Solidgate in Warszawa is seeking an Account Manager to be the main point of contact for clients, ensuring they get maximum value from Solidgate’s payments solutions. This role blends account management with business consulting: you’ll advise clients, identify growth opportunities, and support their strategic objectives.

You will build relationships, drive upsells, deliver tailored demos, and collaborate with Sales, Marketing and Product teams to ensure exceptional client experiences and