ServiceNow Engineer/Developer: ITSM, CSM & AI Solutions

ALTEN Polska; Poland; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Medicover medical care

Medicover Benefits platform

Medicover Sport card

Referral Program

Layette for a newborn employee's child

Group life insurance

Job summary

ALTEN Polska is seeking experienced ServiceNow Engineers/Developers to join our engineering and IT services teams in Poland. You will design, develop, and implement ServiceNow solutions with ITSM, CSM, IRM, and AI-driven capabilities.

The ideal candidate has 3+ years of hands-on ServiceNow development, scripting, and workflow automation, plus CSA/CIS certifications or equivalents. We offer long-term cooperation and opportunities to work across branches.

Qualifications

• 3+ years of experience in ServiceNow development and implementation.
• Strong ITSM, CSM, IRM, and AI capabilities within the ServiceNow ecosystem.
• Experience with ServiceNow scripting and workflow automation.
• Certifications: CSA, CIS, or equivalent

Responsibilities

• Design, develop, and optimize ServiceNow solutions.
• Implement and integrate ITSM, CSM, IRM, and AI-driven capabilities.
• Collaborate with cross-functional teams to deliver high-quality platform solutions.
• Ensure best practices in ServiceNow development and customization.

Skills

ServiceNow development

Platform customization

Scripting

Workflow automation

ITSM

CSM

IRM

AI capabilities

Job description

ALTEN Polska is seeking experienced ServiceNow Engineers/Developers to join our engineering and IT services teams in Poland. You will design, develop, and implement ServiceNow solutions with ITSM, CSM, IRM, and AI-driven capabilities.

The ideal candidate has 3+ years of hands-on ServiceNow development, scripting, and workflow automation, plus CSA/CIS certifications or equivalents. We offer long-term cooperation and opportunities to work across branches.