ServiceNow Developer: CSA & HRSD Certified ITSM Specialist

Sopra Steria; Katowice; Sur place; PLN 133 920 - 178 560; Plein temps

Avantages offerts par ce poste

Luxmed

Medicover Sport

Worksmile

Certifications paid by the company

Conferences

Free parking

Fresh fruits

Workation

Résumé du poste

Sopra Steria Polska is seeking a ServiceNow Developer to join our Katowice team and contribute to client projects across ITSM. This role requires located in Poland with EU citizenship; strong hands-on ServiceNow experience is essential.

You will design, develop, and optimize ServiceNow solutions, collaborate with Agile teams, and maintain documentation. Proactive problem-solver with JavaScript skills and ITIL familiarity will thrive in our dynamic environment.

Qualifications

• 4+ years hands-on ServiceNow platform experience.
• CSA and HRSD certifications are required.
• Strong ServiceNow ITSM knowledge.
• Advanced JavaScript scripting.
• Experience in Agile/Scrum and ITIL.
• Fluent English (B2/C1).
• Excellent communication and teamwork.
• Willingness for occasional business trips to Katowice.

Responsabilités

• Participate in ServiceNow implementation, enhancement, and optimization projects.
• Translate business requirements into scalable ServiceNow solutions.
• Design, configure, and develop on the ServiceNow platform, ITSM focus.
• Develop and maintain workflows, integrations, and catalog items.
• Support platform upgrades, patches, and releases.
• Troubleshoot issues and perform root cause analysis.
• Maintain documentation for configurations and custom developments.
• Collaborate with stakeholders and Agile teams to deliver quality solutions.
• Drive continuous improvements to platform functionality and UX.

Connaissances

ServiceNow

ITSM Expertise

JavaScript

Agile/Scrum

ITIL

Communication skills

English (B2/C1)

Formation

CSA certification

HRSD certification

Description du poste

Sopra Steria Polska is seeking a ServiceNow Developer to join our Katowice team and contribute to client projects across ITSM. This role requires located in Poland with EU citizenship; strong hands-on ServiceNow experience is essential.

You will design, develop, and optimize ServiceNow solutions, collaborate with Agile teams, and maintain documentation. Proactive problem-solver with JavaScript skills and ITIL familiarity will thrive in our dynamic environment.