ServiceNow Developer: CSA/HRSD | ITSM Expert in Katowice

Sopra Steria

Katowice

On-site

PLN 134,000 - 179,000

Full time

5 days ago

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Benefits offered by this job

Luxmed

Medicover Sport

Worksmile

Educational platforms

Languages learning

Referral bonus

Life insurance

Certifications paid

Conferences

Tech Lunches

Communities

Kindergarten

Free parking

Fresh fruits

Workation

Job summary

Sopra Steria Polska is seeking a ServiceNow Developer (CSA & HRSD certified) to join our Katowice team. You will implement and optimize ServiceNow (ITSM) solutions, design workflows, and collaborate with Agile teams to deliver high-quality results. We require 4+ years of hands-on ServiceNow experience, CSA and HRSD certifications, strong JavaScript skills, ITIL knowledge, and fluent English.

Travel to offices abroad may be needed occasionally. Poland-based candidates only.

Qualifications

4+ years hands-on experience with ServiceNow.
CSA (Certified System Administrator) and HRSD certifications required.
Strong experience with ServiceNow ITSM.
Advanced JavaScript scripting skills.
Experience in Agile/Scrum environments and ITIL familiarity.

Responsibilities

Participate in ServiceNow implementation, enhancement, and optimization projects.
Analyze requirements and translate into scalable ServiceNow solutions.
Design, configure, and develop on the ServiceNow platform (ITSM).
Develop and maintain workflows, integrations, catalog items, business rules, and script includes.
Implement new functionalities per business/technical requirements.
Troubleshoot complex issues and perform root cause analysis.