ServiceNow Developer - ITSM & Automation Expert

Sii Poland; Kielce; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Great Place to Work

Profit sharing

Internal trainings

Medical care

Office events

Job summary

Sii Poland is seeking a ServiceNow Developer to join our team in Poland. You will analyze development needs, participate in SCRUM sessions, and help design and implement solutions across ITSM / ITOM / ITAM modules.

Responsibilities include configuring ServiceNow, building workflows, integrations, dashboards, and ensuring quality through testing and documentation. Fluency in English and Polish is required.

Qualifications

• Minimum 2 years of experience as a ServiceNow Developer.
• Experience with core ServiceNow modules like Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, and Service Request Management.
• Methodical and focused approach to work.

Responsibilities

• Analyzing and participating in review sessions – analyzing development needs and taking part in requirement analysis, design reviews, and SCRUM meetings.
• Creating and maintaining documentation and technical solution validation before deployment.
• Developing and administering ServiceNow, including configuration, security, data management, workflow, integrations (REST/SOAP), platform upgrades, and skipped record reviews.
• Developing solutions, scripting (Business Rules, UI Actions, ACLs, etc.), Flow/Workflow creation, portals, widgets, and dashboards with reporting capabilities.
• Ensuring compliance with internal development standards and identifying automation opportunities to improve user experience.
• Providing support in testing, deployment activities, and mentoring of less-experienced team members

Skills

ServiceNow

Incident Management

Problem Management

Change Management

CMDB

REST Integrations

Scripting

UI Actions

Polish language

English language

Job description

Sii Poland is seeking a ServiceNow Developer to join our team in Poland. You will analyze development needs, participate in SCRUM sessions, and help design and implement solutions across ITSM / ITOM / ITAM modules.

Responsibilities include configuring ServiceNow, building workflows, integrations, dashboards, and ensuring quality through testing and documentation. Fluency in English and Polish is required.