ServiceNow Consultant (Freelance)

Spoc S.A; Poznań; Hybrid; PLN 248,000 - 386,000; Full time

Benefits offered by this job

Freelance contract

Development in cloud computing

Non-corporate working style

Opportunity for product specialization

Paid training and certifications

Hybrid/Remote work

Job summary

A leading ServiceNow consultancy in Poland is seeking professionals to implement and maintain ServiceNow solutions. The role involves collaborating with clients to identify requirements and translating them into technical specifications. Responsibilities include designing solutions, conducting workshops, and mentoring team members. The company offers a freelance contract with a non-corporate style and the option of hybrid or remote work. Opportunities for development in cloud computing and product specialization are also provided.

Qualifications

• Experience with ServiceNow platform implementation and maintenance.
• Strong analytical skills to identify and analyze customer requirements.
• Ability to translate business needs into technical specifications.

Responsibilities

• Deliver implementation and maintenance projects on the ServiceNow platform.
• Work closely with customers to identify and analyze requirements.
• Translate business requirements into technical specifications.
• Prepare and facilitate workshops and consultations.
• Design solution architecture using ServiceNow standard components.
• Configure and test ServiceNow solutions according to best practices.
• Maintain technical and customer-facing documentation.
• Collaborate with internal project teams.
• Provide technical consulting on ServiceNow modules.
• Coach and mentor junior team members.

Job description

SPOC is a team of passionate professionals and curious minds , dedicated to helping businesses evolve and thrive with smart, impactful ServiceNow solutions.As a trusted ServiceNow partner since 2010, we’ve delivered over 300 successful projects, making us one of Europe’s leading ServiceNow-focused consultancies.

Briefly about what we do

We specialize in end-to-end digital transformation – from expert advisory to full implementation – enabling organizations to automate workflows, improve efficiency, and adapt quickly to change. Our team brings deep technical expertise and genuine passion, delivering real results for our clients worldwide.

At SPOC, we’re building more than just a company –we’re creating a community grounded in our values: initiative, curiosity, autonomy, and respect. We value bold ideas, celebrate wins big and small, and support each other.Every voice matters, and each team member helps shapewho we are today.

Skills we are looking for

Responsibilities

• Delivering implementation and maintenance projects on the ServiceNow platform - designing, building, and optimizing processes and solutions
• Working closely with customers to identify and analyze requirements, ensuring clear alignment with business goals
• Translating business requirements into technical specifications and actionable development tasks
• Preparing and facilitating workshops, trainings, presentations, and consultations, and collecting feedback from stakeholders
• Designing solution architecture using ServiceNow standard components, plugins, and custom functions; advising clients on the optimal technical approach
• Configuring, developing, and testing ServiceNow solutions according to best practices
• Preparing and maintaining technical and customer-facing documentation
• Collaborating closely with internal project teams (Program Managers, Architects, Developers, QA Engineers, etc.)
• Providing technical consulting on activation, configuration, integration, and customization of ServiceNow modules using configuration and scripting where needed
• Coaching and mentoring junior team members and promoting best ServiceNow implementation practices within the organization

What we offer

• 📃 Freelance contract
• 🚀 Work with a prestigious and fastest growing cloud platform in the world
• 💻 Opportunity for product specialization in the ServiceNow area
• ⭐ Development in the area of designing Service Management solutions using cloud computing and SaaS
• 🎯 We pay for the Delta certificate and one CIS per year
• 🌎 Gain experience in the design and implementation of IT processes, Enterprise Service Management solutions and project implementation in international teams
• ⏰ Non-corporate style and hybrid or remote working mode

Sounds interesting? We’d be glad to learn about your experience!

Apply now! We’re looking forward to your CV.