Service Offer & Product Planning Lead

Motorola Solutions; Kraków; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Flexible working hours

Hybrid mode

Private medical & dental coverage

Life insurance

Multisport or MyBenefit vouchers

Job summary

Motorola Solutions Kraków is seeking an experienced Services Offer Manager to oversee service package lifecycles and cross-functional product support across our communications ecosystem.

You will align with the Global Service Offer & Strategy team to drive workflow efficiency, define requirements for new service concepts, and ensure successful delivery with Sales, Product and Delivery teams.

Qualifications

• Bachelor's degree or equivalent in Business, Operations Management, Information Systems, Telecommunications, or related field.
• 3-5+ years of experience in project coordination, business operations, offer management, or product support.
• Experience with Jira and data analytics tools for reporting and trend analysis.

Responsibilities

• Execute service offer lifecycle tasks and maintain service packages across key hardware lines.
• Coordinate cross-functional delivery with product, sales, and delivery teams to drive adoption.
• Process software support and entitlement requests across releases and licenses.
• Leverage AI and automation to improve workflows and analytics dashboards.
• Collaborate with global teams to support governance and portfolio reviews.

Skills

Project coordination

Business operations

Offer management

Product support

Education

Bachelor's degree or equivalent

Tools

Jira

Job description

Motorola Solutions Kraków is seeking an experienced Services Offer Manager to oversee service package lifecycles and cross-functional product support across our communications ecosystem.

You will align with the Global Service Offer & Strategy team to drive workflow efficiency, define requirements for new service concepts, and ensure successful delivery with Sales, Product and Delivery teams.