Senior ServiceNow Developer - ITSM, IRM & Automation

Sii Poland; Toruń; On-site; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Great Place to Work

Solid financial situation

Contracts with the biggest brands

Centre of internal trainings

Many experts you can learn from

Open and accessible management team

Profit sharing

Passion Sponsorship program

Regular integration events and trips

Comfortable and well-equipped offices

MySii app

Medical care

Job summary

Sii Poland is seeking an experienced ServiceNow Developer to join our Europe-wide team. You will work on ITSM, ITOM, ITAM, HRSD, SecOps, SPM, and IRM modules, focusing on upgrades, automation, and integration.

The role demands strong analytical and communication skills, plus a commitment to quality in deployment. Responsibilities include designing, configuring, and validating ServiceNow solutions, collaborating in Scrum ceremonies, and delivering robust dashboards and reports for stakeholders.

Qualifications

• Minimum 5 years of experience as a ServiceNow Developer.
• Experience with core ServiceNow modules: Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, and Service Request Management.
• Experience with ServiceNow IRM (Integrated Risk Management) module including Risk, Policy & Compliance, Audit, and Vendor Risk Management.
• Knowledge of risk assessment methodologies, control testing, issue management, and implementing compliance frameworks within ServiceNow IRM.

Responsibilities

• Creating and maintaining relevant documentation.
• Participating in testing and deployment activities.
• Participating in requirement analysis, design reviews, and Scrum ceremonies.
• Performing platform upgrades and skipped records review.
• Configuring and administering ServiceNow: security, workflows, data management, and integration.
• Identifying opportunities for automation to enhance user experience.
• Developing scripts (Business Rules, UI Actions, ACLs, UI Policies, UI Pages).
• Creating and modifying Flows/Workflows, portals, and widgets.
• Setting up dashboards with reporting capabilities.
• Integrating with 3rd-party tools and REST/SOAP APIs.
• Validating solutions before deployment.

Skills

ServiceNow

Developer

Incident Mgmt

Problem Mgmt

Change Mgmt

CMDB

Knowledge Mgmt

ServiceNow IRM

Risk Management

Communication

Tools

Incident Management

Problem Management

Change Management

Service Level Management

CMDB

Knowledge Management

Service Request Management

IRM

Job description

Sii Poland is seeking an experienced ServiceNow Developer to join our Europe-wide team. You will work on ITSM, ITOM, ITAM, HRSD, SecOps, SPM, and IRM modules, focusing on upgrades, automation, and integration.

The role demands strong analytical and communication skills, plus a commitment to quality in deployment. Responsibilities include designing, configuring, and validating ServiceNow solutions, collaborating in Scrum ceremonies, and delivering robust dashboards and reports for stakeholders.