Senior ServiceNow Developer – IRM & Automation Specialist

Sii Poland; Poznań; On-site; PLN 150,000 - 210,000; Full time

Benefits offered by this job

Great Place to Work

Centre of internal trainings

Profit sharing

Regular integration events and trips

Comfortable offices

Job summary

Sii Poland is seeking a skilled ServiceNow Developer to join the team delivering across Europe and the U.S. You will work on ITSM/ITOM/IRМ modules, contribute to risk and compliance workflows, and drive automation through scripting and integrations.

The role requires five years of hands-on ServiceNow experience, strong analytical skills, and fluency in Polish and English. Based in Poland, you will collaborate with cross-functional teams, participate in agile ceremonies, and help upgrade and

Qualifications

• Minimum 5 years of experience as a ServiceNow Developer.
• Experience with core ServiceNow modules: Incident, Problem, Change, SLM, CMDB, Knowledge, SRM.
• Experience with ServiceNow IRM module: Risk, Policy & Compliance, Audit, Vendor Risk.
• Knowledge of risk assessment methodologies, control testing, issue management, and compliance in IRM.
• Ability to configure risk statements, controls, KRIs, and IRM dashboards.
• Polish and English fluency; residing in Poland.

Responsibilities

• Creating and maintaining existing documentation.
• Taking part in testing and deployment activities.
• Participating in requirement analysis, design reviews, and Scrum meetings.
• Executing platform upgrades, including skipped records review.
• Performing administration, configuration, and integration tasks in ServiceNow.
• Identifying automation opportunities to enhance end-user experience.
• Developing scripts (Business Rules, UI Actions, ACLs, UI Policies, UI Pages).
• Creating and modifying Flow/Workflow, portals, and widgets.
• Setting up dashboards with reporting capabilities.
• Integrating with 3rd-party tools and REST/SOAP services.
• Validating the technical solution before deployment.

Skills

ServiceNow development

Incident Management

Problem Management

Change Management

Service Level Management

CMDB

Knowledge Management

Service Request Management

IRM configuration

Risk Management

Compliance management

Risk indicators (KRI)

Tools

ServiceNow modules

REST/SOAP integration

Security/workflow data management

Job description

Sii Poland is seeking a skilled ServiceNow Developer to join the team delivering across Europe and the U.S. You will work on ITSM/ITOM/IRМ modules, contribute to risk and compliance workflows, and drive automation through scripting and integrations.

The role requires five years of hands-on ServiceNow experience, strong analytical skills, and fluency in Polish and English. Based in Poland, you will collaborate with cross-functional teams, participate in agile ceremonies, and help upgrade and