Senior ServiceNow Developer - IRM/ITSM Expert

Sii Poland; Wrocław; On-site; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Great Place to Work

Solid financial situation

Contracts with big brands

Internal trainings centre

Many experts you can learn from

Open management team

Profit sharing

Sii internal sponsorship program

Regular events and trips

Modern offices

Job summary

Sii Poland is seeking a seasoned ServiceNow Developer in Poland’s Wrocław region. The role focuses on administration, configuration, and automation across core modules, including IRM.

You will implement workflows, dashboards, and integrations while collaborating in an agile environment and ensuring high standards of quality and compliance. Requirements include 5+ years of ServiceNow development, strong knowledge of ITSM/ITOM modules and IRM, and fluency in Polish and English.

Qualifications

• Minimum 5 years of experience as a ServiceNow Developer.
• Experience with core ServiceNow modules including Incident, Problem, Change, SLM, CMDB, Knowledge, and Service Request.
• Experience with ServiceNow IRM module including Risk, Policy & Compliance, Audit, and Vendor Risk.
• Knowledge of risk assessment methods, control testing, issue management, and compliance implementation in IRM.
• Ability to configure risk statements, KRIs, and reporting dashboards in IRM.
• Fluency in Polish and English; residing in Poland.

Responsibilities

• Create and maintain documentation for ServiceNow projects.
• Participate in testing, deployment, and Scrum ceremonies.
• Perform administration, configuration, security, workflows, data management, and integration tasks.
• Identify automation opportunities to improve user experience.
• Develop and modify Flow/Workflow, portals, and widgets.
• Set up dashboards with reporting capabilities.
• Integrate with 3rd-party tools and REST/SOAP services.
• Validate technical solutions before deployment.

Tools

ServiceNow

REST/SOAP APIs

Knowledge Base

IRM Knowledge

Job description

Sii Poland is seeking a seasoned ServiceNow Developer in Poland’s Wrocław region. The role focuses on administration, configuration, and automation across core modules, including IRM.

You will implement workflows, dashboards, and integrations while collaborating in an agile environment and ensuring high standards of quality and compliance. Requirements include 5+ years of ServiceNow development, strong knowledge of ITSM/ITOM modules and IRM, and fluency in Polish and English.