Senior ServiceNow CMDB Asset Specialist

STATE STREET CORPORATION; Kraków; On-site; PLN 78,000 - 96,000; Full time

Benefits offered by this job

Permanent contract from day one

Birthday/anniversary days off

Gold Medical Package

Premium life insurance

Training & development programs

Volunteer days

Well-being programs

Seniority-based benefits

Job summary

State Street Corporation is seeking a CMDB Asset Management Specialist to own the end-to-end lifecycle of configuration items and IT assets within the ServiceNow CMDB, ensuring accuracy and consistency. You will collaborate with architects, developers, platform owners and service teams to enable reliable IT operations and regulatory compliance.

The role emphasizes data quality, integration, and remediation of CMDB gaps, supporting Discovery, Service Mapping, and ITSM initiatives in a global

Qualifications

• Strong hands-on expertise with ServiceNow CMDB, including CI classes, relationships, reconciliation, and normalization.
• Experience supporting IT Asset Management and Configuration Management per ITIL standards.
• Strong analytical and problem‑solving skills with focus on data quality and process improvement.

Responsibilities

• Own and manage end-to-end lifecycle of CIs and IT assets in the ServiceNow CMDB.
• Collaborate with ServiceNow developers, architects, and integrations teams to ensure data flow between CMDB, discovery tools, and external systems.
• Monitor CMDB health metrics and lead remediation efforts for gaps in completeness and accuracy.
• Support ServiceNow Discovery, Service Mapping, and integrations to populate CI and asset data accurately.

Skills

ServiceNow CMDB

IT Asset Management (ITAM)

ITIL aligned processes

Data quality & analytics

Tools

ServiceNow

Job description

State Street Corporation is seeking a CMDB Asset Management Specialist to own the end-to-end lifecycle of configuration items and IT assets within the ServiceNow CMDB, ensuring accuracy and consistency. You will collaborate with architects, developers, platform owners and service teams to enable reliable IT operations and regulatory compliance.

The role emphasizes data quality, integration, and remediation of CMDB gaps, supporting Discovery, Service Mapping, and ITSM initiatives in a global