Senior Order & Operations Lead (Hybrid)

Philips; Województwo łódzkie; Hybrid; PLN 86,000 - 115,000; Full time

Benefits offered by this job

Hybrid work

Private medical care

Benefits System cards

Philips product discount

Training & learning opportunities

Healthy lifestyle in the office

Employee Assistance Program

Job summary

Philips is seeking a Senior Customer Order Specialist (Fixed term) to take end-to-end ownership of complex customer orders, ensuring accurate and timely execution across the supply chain. You will resolve escalations, collaborate with cross-functional teams, and drive continuous improvement within Order Management.

You will operate in a hybrid work environment, with exposure to SAP and ERP systems, and develop leadership capabilities through complex operational cases and cross-functional

Qualifications

• Several years of experience in Order Management or related supply chain roles.
• Strong knowledge of end-to-end order fulfillment and SAP ERP.
• Bachelor’s or Master’s in Supply Chain, Logistics, or related field.
• Senior mindset with ownership of complex operational topics and escalations.

Responsibilities

• Take end-to-end ownership of complex customer orders and ensure timely execution.
• Resolve escalations and coordinate actions across the supply chain.
• Collaborate with Commercial Operations, Supply Chain, Logistics, and Finance.
• Identify process gaps and drive continuous improvement in Order Management.

Skills

End-to-end order fulfillment

SAP ERP

Analytical problem-solving

Attention to detail

Prioritization & risk management

Education

Bachelor’s or Master’s in Supply Chain/Logistics/Operations

Tools

SAP

Job description

Philips is seeking a Senior Customer Order Specialist (Fixed term) to take end-to-end ownership of complex customer orders, ensuring accurate and timely execution across the supply chain. You will resolve escalations, collaborate with cross-functional teams, and drive continuous improvement within Order Management.

You will operate in a hybrid work environment, with exposure to SAP and ERP systems, and develop leadership capabilities through complex operational cases and cross-functional