Order Management Specialist DACH -fixed term (all genders)

Philips; Województwo łódzkie; Hybrid; PLN 71,000 - 95,000; Full time

Benefits offered by this job

Hybrid working

Annual bonus

Private medical care

Learning and development opportunities

Employee assistance

Job summary

Philips is seeking an Order Management Specialist for the DACH market in Poland. The role focuses on handling complex orders from booking to returns, using SAP and coordinating with multiple stakeholders to ensure accurate pricing and timely delivery.

The candidate will work in a hybrid setup, with emphasis on English communication, problem solving, and strong organizational skills to maintain an accurate order book and compliant processes.

Qualifications

• Experience in Supply Chain or Order Management or Logistics.
• Fluent English (B2 or higher).
• SAP knowledge is a plus.
• Strong problem solving and organizational skills.
• Team player with good communication skills.

Responsibilities

• Manage orders end-to-end: booking, changes, pricing information, handling complaints, and returns for Health System products on the DACH market.
• Maintain communication with stakeholders across functions (Key Account Managers, Project Managers, Production Planning, Warehouse, and other Philips departments).
• Report, monitor and control the order book in a compliant and organized manner (ICS/SOx).

Skills

English fluency

Problem solving

Organization

Teamwork

Tools

SAP

Job description

Job Title

Order Management Specialist DACH -fixed term (all genders)

Job Description

Join our Order Management team and be responsible for managing orders for Health System products on DACH market.

Your role:

• Managing complex orders with the use of SAP and other supporting tools
• Being responsible for end-to-end process: order booking, order changes, product & pricing information, handling complaints, return process
• Maintaining good communication with stakeholders (Key Account Managers, Project Managers, Production Planning, Warehouse team and other departments within Philips)
• Reporting, monitoring and control of order book in an organized and compliant manner (ICS/SOx)

You're the right fit if:

• You have some experience within Supply Chain (especially Order Management) or Logistics
• You speak fluent English language (B2 level or higher)
• You have knowledge of SAP - nice to have
• You are an excellent problem solver and have good organization skills
• You are a team player with good communication skills

Compensation & benefits

Doing meaningful work should come with fair, transparent rewards. The annual base salary range for this role is 71,200 PLN – 94,933 PLN. We determine pay within the range using objective factors, like the skills the role requires, your relevant experience, and the responsibility you'll have in this role, alongside internal equity and local market considerations.

This role is eligible for an annual incentive, with your rewards linked to both individual performance and company results. We’ll share the full approach with you during the interview process, so you can make a clear, informed decision.

Benefits include:

• hybrid working
• paid time off
• health and wellbeing benefits
• diversity & inclusion initiatives
• learning and development opportunities

Benefits:

• Hybrid model of working
• Annual bonus based on performance achieved
• Private medical care with the option to extend it to family members
• Benefit System cards
• Discount for Philips’ products
• Wide variety of trainings & learning opportunities
• Promotion of a healthy lifestyle in the office
• Employee Assistance Program

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips

Are you ready to do the work of your life to help the lives of others? Learn more about our business, discover our rich and exciting history and learn more about our purpose.

Learn more about our culture of impact with care.