Onsite IT & Facilities Coordinator – Warsaw

1global; Warszawa; Hybrid; PLN 50,000 - 78,000; Full time

Job summary

1GLOBAL is hiring for an on-site IT Support / Facilities role in Warsaw. You will be the first on-site contact for staff IT support, set up and deploy equipment, and maintain office facilities, supplies, and contractor coordination.

The role combines IT hands-on tasks with facilities duties in a dynamic office environment. Fluent English and Polish are required, along with experience in IT support, office administration, and a solid grasp of Windows, Microsoft 365, and basic networking.

Qualifications

• Fluent in English and Polish, both written and spoken.
• Experience in office administration, facilities, or similar hands‑on roles.
• Well organized, able to juggle IT requests with day‑to‑day tasks.
• Friendly and approachable, with good communication with staff and contractors.
• Hands‑on IT support experience: installation, configuration, troubleshooting of laptops, printers and office IT equipment.
• Good knowledge of Windows OS and Microsoft 365.
• Basic networking knowledge (TCP/IP, DNS, DHCP, Wi‑Fi, LAN).
• Familiarity with user account management and IT security practices.
• Ability to diagnose and resolve common hardware, software and network issues.
• Experience with IT ticketing systems and incident management.
• Strong organizational, problem‑solving and communication skills.

Responsibilities

• Serve as the first on-site contact for staff IT support and escalate complex issues to the IT team.
• Prepare and deploy laptops, monitors, docking stations and peripherals.
• Collect IT equipment from leavers and ensure proper handling and storage.
• Provide hands-on technical support, including troubleshooting devices and connectivity issues.
• Monitor office Wi‑Fi and network connectivity and resolve issues.
• Maintain office printers, replace toner and clear jams.
• Test and troubleshoot meeting room audiovisual equipment.
• Maintain an accurate inventory of IT equipment with serial numbers.
• Deliver IT and workplace inductions to new employees, including equipment setup.

Skills

Fluent English

Fluent Polish

Office administration

IT support

Organization

Communication

Troubleshooting

IT security practices

Ticketing experience

Problem solving

Tools

Windows OS

Microsoft 365

TCP/IP networking

DNS/DHCP

Wi‑Fi

LAN

IT ticketing system

Job description

1GLOBAL is hiring for an on-site IT Support / Facilities role in Warsaw. You will be the first on-site contact for staff IT support, set up and deploy equipment, and maintain office facilities, supplies, and contractor coordination.

The role combines IT hands-on tasks with facilities duties in a dynamic office environment. Fluent English and Polish are required, along with experience in IT support, office administration, and a solid grasp of Windows, Microsoft 365, and basic networking.