End User IT Support Engineer - Warsaw, On-Site & Growth

Sportrada; Warszawa; On-site; PLN 70,000 - 110,000; Full time

Benefits offered by this job

Multisport

Private medical insurance

Team events

Chillout room with PlayStation

Job summary

Sportradar in Warsaw is seeking an End User Support Specialist to be the local IT go-to, handling first and second line support for onsite users and ensuring smooth operation of devices and software.

You will join an international End User Support team, collaborating across borders to provide high-quality support in a fast-paced, tech-driven environment, while working on-site in Warsaw five days a week.

Qualifications

• Hands-on experience in a similar IT support role.
• Knowledge of Microsoft tools and cloud services (Windows 11, Office 365, Azure, Intune).
• Experience with asset management tools and remote support tools.

Responsibilities

• Provide 1st and 2nd line IT support for local users (hardware, software, network).
• Own daily IT operations: device setup, software installs, access management.
• Coordinate with global IT for escalations and improvements.
• Collaborate with distributed teams to support critical systems.
• Build a strong relationship with local office management for smooth operations.

Skills

IT support experience

Windows 11

Office 365

Azure

Intune

JAMF

TeamViewer

ITSM / ticketing

ServiceNow

Jira

English

Customer service

Documentation

Remote teamwork

Tools

ServiceNow

Jira

Job description

Sportradar in Warsaw is seeking an End User Support Specialist to be the local IT go-to, handling first and second line support for onsite users and ensuring smooth operation of devices and software.

You will join an international End User Support team, collaborating across borders to provide high-quality support in a fast-paced, tech-driven environment, while working on-site in Warsaw five days a week.