Senior HR Learning Services Specialist with German

Boehringer Ingelheim; Wrocław; On-site; PLN 150,000 - 190,000; Full time

Job summary

Boehringer Ingelheim is hiring a Senior HR Learning Services Specialist with German language skills in Wroclaw. You will manage end-to-end Learning Services activities, drive process standardization and continuous improvements, and serve as a primary contact for complex cases across the organization.

This role emphasizes collaboration with the local CoE and HR partners while ensuring compliance with guidelines.

Qualifications

• Proficient German (C1) and English (B2)
• Minimum 4 years in Learning Operations/HR Services or similar role
• Bachelor’s degree in a related field
• Experience with HR and learning systems (SAP HR, SAP SuccessFactors, ServiceNow)
• Ability to standardize and stabilize processes during transitions
• Strong stakeholder-management and project management experience

Responsibilities

• Own and independently execute complex end-to-end Learning Services activities
• Standardize and stabilize processes after transition, identify gaps and clarify responsibilities
• Lead continuous improvement initiatives using data and stakeholder feedback
• Serve as a key contact for complex cases across multiple levels
• Build strong relationships with CoE, PPM and other stakeholders
• Ensure compliance with legal, regulatory and internal guidelines
• Prioritize work independently and escalate when needed
• Share expertise and support teammates on complex topics

Skills

German language

English language

Education

Bachelor's degree

Tools

SAP HR

SAP SuccessFactors

ServiceNow

LOS/Learning mgmt systems

Degreed

WeBuy

Invoice-tracking tools

Job description

Are you looking for an opportunity to leverage your Learning Operations expertise while delivering an outstanding customer experience and driving meaningful process improvements? If you thrive in a digital environment, enjoy collaborating with diverse stakeholders, and are passionate about continuous improvement, HR Learning Services could be the perfect place for you.

The position

Are you looking for an opportunity to leverage your Learning Operations expertise while delivering an outstanding customer experience and driving meaningful process improvements? If you thrive in a digital environment, enjoy collaborating with diverse stakeholders, and are passionate about continuous improvement, HR Learning Services could be the perfect place for you.

Tasks & responsibilities

As a Senior HR Learning Services Specialist with German, you will be responsible for:

• ownership and independently executing complex end-to-end Learning Services activities across training management, vendor-related processes, promotions and program rollouts.


• Standardizing and stabilizing processes after transition, identifying gaps, clarifying responsibilities and converting local requirements into consistent, scalable ways of working.


• Leading continuous improvement initiatives using structured process optimization methods, data and stakeholder feedback to improve efficiency, quality and customer experience.


• Serving as a key point of contact for complex cases, providing clear guidance to employees, managers and internal partners across different hierarchy levels.


• Building an effective working relationship with the local CoE, PPM and other stakeholders, confidently managing difficult conversations, conflicting priorities and unclear requirements.


• Ensuring compliance with legal, regulatory and operational requirements, internal guidelines, SOPs, deadlines and quality standards.


• Prioritizing work independently, anticipating risks and escalating constructively when decisions, resources or stakeholder alignment are required.


• Sharing expertise within the team, supporting colleagues in complex topics and contribute to a culture of accountability, learning and continuous improvement.

About our future employee

You should speak German at minimum C1 level and English at minimum B2 level, with confident written and verbal communication in both languages. You should have minimum 4 years of relevant professional experience in Learning Operations, HR Services or a comparable operational environment.

Additionally, we are looking for:

• Bachelor’s degree, preferably in Human Resources, Business Administration or a related field.


• Strong experience in process standardization, stabilization and continuous improvement, ideally in a shared-services.


• Experience in project work or project management, including ownership of complex programs, workstreams or improvement initiatives.


• Ability to understand complex facts and processes, connect dependencies and translate them into structured, solution-oriented actions.


• Proven stakeholder-management and influencing skills, including the confidence to challenge constructively, manage resistance and establish clear agreements with demanding partners.


• Independent, reliable and service-oriented working style, with strong prioritization, accountability, result orientation and attention to compliance.


• Empathy, team spirit, intercultural awareness and networked thinking, combined with a strong customer focus.


• Practical experience with HR and learning systems. Knowledge of SAP HR, SAP SuccessFactors, ServiceNow, Learning Management Systems (LOS), Degreed, WeBuy, invoice-tracking tools is an advantage.

Our Company

Boehringer Ingelheim is a biopharmaceutical company active in both human and animal health. As one of the industry's top investors in research and development, the company focuses on developing innovative therapies that can improve and extend lives in areas of high unmet medical need. Independent since its foundation in 1885, Boehringer takes a long-term perspective, embedding sustainability along the entire value chain. Our approximately 54,300 employees serve over 130 markets to build a healthier and more sustainable tomorrow. Learn more at www.boehringer-ingelheim.com.

Why Boehringer Ingelheim?

With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better.

Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.

Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations.

Want to learn more? Visit https://www.boehringer-ingelheim.com