Senior Delivery Leader, AI-Driven Insurance Engagements

EPAM Systems; Warszawa; Hybrid; PLN 300,000 - 540,000; Full time

Benefits offered by this job

Hybrid by design

Health insurance

Employee Stock Purchase Plan 15% off

Relocation opportunities

English classes

Job summary

EPAM Systems in Warsaw is seeking a Senior Delivery Manager to own client engagements end-to-end, from qualification to value realization. You will orchestrate Sales, Client Partners, Delivery, and Solutions, drive AI-enabled delivery improvements, and maintain strong executive relationships in the insurance sector.

You will lead a team of delivery professionals, manage P&L, governance, and risk, and shape large-scale engagements with a focus on revenue growth and long-term partnerships.

Qualifications

• Minimum 8 years in IT services, consulting, or digital delivery with a hands-on technology background and technical focus
• Practical, hands-on experience with AI in delivery and AI adoption across SDLC
• Full ownership of mid- or large-scale engagements delivery including P&L accountability
• Proven leadership in client engagement, delivery management and pre-sales across complex, multi-stream delivery
• Experience with MSAs, SOWs, and fixed-price/outcome-based models
• Direct engagement with C-level/VP client stakeholders and strong commercial negotiation skills
• Engagement governance and delivery orchestration across sales, delivery, and operations
• Knowledge of solution architecture fundamentals and software engineering best practices
• Security and compliance awareness in IT delivery (data privacy, ISO/ITIL-aligned)
• Experience delivering insurance domain solutions and familiarity with Solvency II, GDPR and local regs
• Excellent written and spoken English (B2+ minimum, preferably C1+)

Responsibilities

• Own the engagement lifecycle end-to-end with full ownership of outcomes and P&L
• Build relationships with C-level executives and lead governance, expectations, and escalations
• Lead presales engagements and RFP/RFI responses with Sales and Solution Architects
• Oversee deal-to-delivery transition including SOWs and delivery plans
• Manage and grow a delivery team spanning managers and tech leads
• Establish data-driven delivery governance and mitigate risk
• Drive AI adoption to improve SDLC efficiency and competitive storytelling
• Oversee architecture governance and ensure alignment with client requirements

Skills

Executive client engagement

P&L ownership

Delivery governance

AI in delivery

Leadership

Commercial negotiation

Cross-functional collaboration

Tools

Anthropic

Gemini

GCP

Azure

AWS

Job description

EPAM Systems in Warsaw is seeking a Senior Delivery Manager to own client engagements end-to-end, from qualification to value realization. You will orchestrate Sales, Client Partners, Delivery, and Solutions, drive AI-enabled delivery improvements, and maintain strong executive relationships in the insurance sector.

You will lead a team of delivery professionals, manage P&L, governance, and risk, and shape large-scale engagements with a focus on revenue growth and long-term partnerships.