Senior Customer Success Manager – Financial Markets (CEE)

LSEG; Warszawa; Presencial; PLN 139.000 - 231.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sales Incentive Plan

Healthcare

Retirement planning

Paid volunteering days

Wellbeing initiatives

Descripción de la vacante

LSEG in Warsaw seeks a Senior Associate to act as a trusted advisor to trading and financial services clients in Central and Eastern Europe, driving adoption and retention of LSEG solutions. You will translate client challenges into insights, coordinating with product and sales to align offerings with customer needs.

Join a dynamic team that values relationship-building, proactive risk management, and cross-functional collaboration. Willingness to travel is expected as needed.

Formación

• Proven experience in customer success, client relationship management, pre-sales or trading in financial services.
• Fluent in English and Polish with strong communication and presentation skills.
• Analytical thinker able to translate client challenges into actionable insights.

Responsabilidades

• Develop and execute customer success strategies to drive adoption and retention.
• Lead tailored client engagements through virtual meetings, trainings, and content.
• Monitor product usage and feedback to identify improvements and growth opportunities.
• Act as liaison between clients and internal teams to shape product enhancements.
• Represent LSEG at industry events and collaborate across functions to deliver great experiences.

Conocimientos

Client relationships

English & Polish fluency

Financial services domain

Strategic engagement

Educación

Degree in Financial Markets, Economics or Business

Descripción del empleo

LSEG in Warsaw seeks a Senior Associate to act as a trusted advisor to trading and financial services clients in Central and Eastern Europe, driving adoption and retention of LSEG solutions. You will translate client challenges into insights, coordinating with product and sales to align offerings with customer needs.

Join a dynamic team that values relationship-building, proactive risk management, and cross-functional collaboration. Willingness to travel is expected as needed.