Senior Account Manager

Netguru; Polska; Hybrid; PLN 134,000 - 254,000; Full time

Benefits offered by this job

Multisport card

Private health insurance

Life insurance

Remote lump sum

Apple discounts

Team workshops and events

Job summary

Netguru is a trusted partner in digital commerce. We seek a Senior Account Manager to manage executive relationships, drive multi-service adoption, and build strategic Account Business Plans across Europe.

The role emphasizes large deals, multi-stakeholder collaboration, and high-level negotiation with a focus on AI enablement, product engineering, and digital transformation. Ideal candidates have 5+ years in enterprise account management within IT services or product engineering, and strong

Qualifications

• At least 5 years of relevant, similar industry-specific experience in business development.
• Proven track record in managing enterprise accounts for Tier-1/2 IT services or product engineering companies.
• Experience selling across Europe, including UK, Middle East, and North America.
• Strong solution-led selling and multi-stakeholder management and large deal pursuits.
• Deep understanding of enterprise transformation drivers in BFSI, Retail, Manufacturing, and High-Tech.
• Excellent written and verbal English.
• Polish language not required.

Responsibilities

• Manage executive relationships and account governance for assigned clients.
• Drive multi-service adoption across product design, product engineering, AI enablement, DevOps, quality engineering, and managed services.
• Build and execute annual Account Business Plans with revenue targets, pursuit roadmaps, and relationship mapping.
• Identify whitespace and expansion opportunities through reviews, market intel, and delivery insights.
• Lead pursuit orchestration for large-scale engagements and RFPs with deal desk, solution architects, and delivery leaders.
• Track client satisfaction, resolve escalations, and ensure commercial performance.

Skills

Enterprise sales

Account management

Negotiation skills

English proficiency

Stakeholder management

Job description

Netguru is a trusted partner in digital commerce. The company helps leading brands modernize B2B solutions, marketplaces, and retail ecosystems. Since 2008, it has empowered businesses with cutting-edge technology, AI-powered personalization, and world-class engineering and design teams. A certified B Corporation®, Netguru is trusted by major brands including IKEA, VW, OLX, Delivery Hero, Żabka, Wolt, Careem, and Vinted.

We are looking for (Senior Account Manager) to join our Team!

Salary ranges:

• PLN 12 000 - 19 000 monthly gross (Contract of employment).
• PLN 14 400 - 22 800 monthly before tax (Long-term contract (B2B)).

What will you do as Senior Account Manager?

• Manage executive relationships and account governance for assigned clients.
• Drive multi-service adoption across product design, product engineering, AI enablement, DevOps, quality engineering, and managed services.
• Build and execute annual Account Business Plans, including revenue targets, pursuit roadmaps, and relationship mapping.
• Proactively identify whitespace and expansion opportunities through business reviews, market intel, and internal delivery insights.
• Lead pursuit orchestration for large-scale engagements and RFPs, collaborating with deal desk, solution architects, and delivery leaders.
• Track client satisfaction, resolve escalations, and ensure commercial performance.

• At least 5 years of relevant, similar industry-specific experience in business development.
• Proven track record in managing enterprise accounts for Tier-1/2 IT services or product engineering companies.
• Exposure to selling across Europe with additional experience in UK, Middle East, and North America markets.
• Strong experience in solution-led selling, multi-stakeholder management, and large deal pursuits.
• Deep understanding of enterprise transformation drivers in industries like BFSI, Retail, Manufacturing, and High-Tech.
• Impressive written and verbal communication skills and interpersonal abilities.
• Strong negotiations skills.
• Proven ability to plan and execute a strategy for selling new services.
• Excellent command of written and spoken English (CEFR C1+), Polish not required.

Perks & benefits:

• UoP (CoE): Access to the WorkSmile platform offering benefits adapted to your preferences:
  • Multisport card,
  • Private health insurance package,
  • Life insurance,
  • And hundreds of other options to choose from 15 categories (shopping, leisure, travel, food, etc.).
• UoP (CoE): PLN 175 monthly lump sum (ryczałt) for remote employees.
• B2B: Discounts on Apple products.
• Various internal initiatives: Team workshops and integration events, webinars, and knowledge sharing sessions.

At Netguru, we're committed to creating an inclusive environmentforeveryone. If you require any disability-related adaptations during the recruitment process, please let us know. We're here to help!