Senior B2B Sales Lead — AI & CX Solutions

AmRest Holdings SE; Poland; Remote; PLN 180,000 - 280,000; Full time

Benefits offered by this job

Performance bonus

Private medical care

MultiSport card

Growth opportunities

Employee referral program

Axendi Value Academy: learning and dev

Job summary

Axendi is seeking an experienced Business Development Manager who will independently lead the sales process—from the first contact and needs recognition to offer preparation, negotiation and signing long-term CX/BPO contracts. You will build and manage your own sales pipeline, reach out to decision-makers, consult on business needs, prepare tailored solutions, and coordinate RFI/RFP processes with Operations, NewTech, IT, HR and Marketing.

Fluency in English (C1) is required.

Qualifications

• 5+ years of experience in the sale of B2B services – especially BPO, CX/contact center, process outsourcing, consulting or IT services
• experience in independent sales and responsibility for the result
• experience in conducting large, multi-stage tenders and negotiations
• ability to prepare an offer and valuation taking into account the cost model, FTE, SLA or indexation
• experience in consulting sales and working with clients at the decision-making level
• practical knowledge of CRM and working with the sales pipeline
• freedom in conversation with decision-makers and a natural ability to build business relationships
• independence, ownership and strong result orientation
• English at the level of min. C1 – spoken and written

Responsibilities

• Acquire large, long-term CX/BPO contracts and technology projects.
• Develop sales of solutions based on AI and automation, e.g. voicebots.
• Build and manage your own sales pipeline.
• Conduct the entire sales process—from prospecting to signing the contract.
• Build relationships with decision-makers on the client side and develop them towards long-term cooperation.
• Conduct consulting conversations, diagnose clients' business needs and recommend tailored solutions.
• Prepare offers, cost models and valuations.
• Coordinate RFI/RFP processes and commercial negotiations.
• Cooperate with Operations, NewTech, IT, HR and Marketing teams in preparing solutions for clients.
• Take care of the quality of data in CRM, pipeline and sales forecasts.

Skills

B2B sales

CRM experience

Negotiation

Prospecting

English C1

Relationship building

Tools

LinkedIn Sales Navigator

CRM tools

Job description

Axendi is seeking an experienced Business Development Manager who will independently lead the sales process—from the first contact and needs recognition to offer preparation, negotiation and signing long-term CX/BPO contracts. You will build and manage your own sales pipeline, reach out to decision-makers, consult on business needs, prepare tailored solutions, and coordinate RFI/RFP processes with Operations, NewTech, IT, HR and Marketing.

Fluency in English (C1) is required.