Senior AV Tech Lead — Client-Facing & Team Leadership

Jones Lang LaSalle Incorporated; Kraków; On-site; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Permanent contract after probationary

Private healthcare

Cafeteria system

Life insurance

Employee assistance program

Job summary

Jones Lang LaSalle in Kraków is seeking an Audio Visual Technical Manager to lead the technical heartbeat of our conference spaces and mentor a team of coordinators. You’ll be the trusted technical authority for clients and their customers, balancing hands-on troubleshooting with leadership to ensure flawless delivery across every meeting.

You’ll guide the deployment and operation of Crestron Flex, Polycom VTC codecs, and other AV systems (MS Teams, Zoom, WebEx), coordinating room setups to

Qualifications

• Experience leading AV/tech teams in a corporate environment.
• Strong knowledge of integrated AV systems and video conferencing.
• Proven ability to manage client expectations and troubleshoot quickly.

Responsibilities

• Lead and line-manage a team of AV coordinators, providing guidance and day-to-day direction.
• Act as the client-facing technical authority for meetings and events.
• Deliver white-glove technical support for internal, customer, and executive meetings.
• Anticipate AV issues and proactively resolve client concerns or needs.
• Oversee deployment and operation of Crestron Flex, Polycom VTC codecs, and other AV systems (MS Teams, Zoom, WebEx).
• Coordinate room setups, bookings, and conference room equipment calibration.

Skills

Team leadership

Client-facing

AV systems knowledge

Troubleshooting

Tools

Crestron Flex

Polycom VTC

MS Teams

Zoom

WebEx

Job description

Jones Lang LaSalle in Kraków is seeking an Audio Visual Technical Manager to lead the technical heartbeat of our conference spaces and mentor a team of coordinators. You’ll be the trusted technical authority for clients and their customers, balancing hands-on troubleshooting with leadership to ensure flawless delivery across every meeting.

You’ll guide the deployment and operation of Crestron Flex, Polycom VTC codecs, and other AV systems (MS Teams, Zoom, WebEx), coordinating room setups to