Scrum Master (Information Technology/Software/Remote)

Black Pen Recruitment; Polska; Remote; PLN 180,000 - 240,000; Full time

Job summary

Black Pen Recruitment is seeking an experienced Scrum Master to join a multinational IT environment. The role is remote within the EU and involves collaborating with a major IT team to drive Agile delivery and continuous improvement.

You will organize ceremonies, coach the team and Product Owner, and ensure delivery progress with data‑driven insights. Strong English and SAFe/Kanban familiarity are highly valued.

Qualifications

• University Degree and 8+ years IT experience.
• Experience as Scrum Master at SM2 level or above.
• Led 2 production teams through full sprint cycles.
• Data-driven continuous improvement initiatives.
• Experience with Scrum-of-Scrums or PI Planning.
• Knowledge of Scrum Guide and Agile Manifesto.
• Strong facilitation and change management skills.
• Ability to build and interpret Agile dashboards.

Responsibilities

• Organize and facilitate agile ceremonies and backlog refinement.
• Collaborate with Product Owner to groom the backlog.
• Coach team on empiricism and incremental delivery.
• Track flow metrics and support data‑driven improvement.
• Promote agile practices and remove impediments.
• Coordinate with other Scrum Masters and stakeholders.

Skills

Scrum Master SM2 level

Coaching teams

Sprint planning & reviews

Data-driven improvement

Scrum-of-Scrums / PI Planning

Agile metrics & dashboards

Facilitation techniques

Stakeholder engagement

English proficiency

Education

University Degree

Tools

Azure DevOps

Jira

Confluence

Job description

Our client, a leading Software, Information and Communication Technologies company, operates internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). Our client is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes. Role Overview Our client currently has a vacancy for a Scrum Master to offer his/her services as an expert remotely within the EU. In the context of the first assignment, the successful candidate will be integrated in the team of the company that will closely cooperate with a major client’s IT team on site.

Job Type: B2B Contract

Workplace: Remote

Requirements

• University Degree and at least 8 years of IT professional experience;
• Minimum of 3 of dedicated experience working as a Scrum Master at SM2 level or above;
• Led at least 2 production teams through full sprint cycles (planning, review, retrospective, and refinement);
• Implemented data-driven continuous improvement initiatives, such as increasing team velocity or reducing lead time;
• Experience coordinating cross-team work via Scrum-of-Scrums or PI Planning events;
• Deep knowledge of the Scrum Guide and Agile Manifesto principles and values;
• Good knowledge of facilitation techniques (e.g., Fist of Five, participatory decision-making, Liberating Structures);
• Good knowledge of systems-thinking and process tailoring to fit complex or evolving environments;
• Good knowledge of team motivation and stakeholder engagement techniques (e.g., information radiators, team empowerment models);
• Good knowledge of Agile metrics (velocity, cycle time, burn-up/down charts, cumulative flow diagrams) and the ability to build and interpret dashboards to support team performance and forecasting;
• Tool proficiency in Azure DevOps (preferred) or Jira, particularly in backlog management, dashboards, and workflow configuration;
• Possession of Scrum Master certifications: PSM II (or higher) and SAFe 5/6 Agilist;
• Experience with one or more scaled Agile frameworks (SAFe, Nexus, LeSS, etc.) is considered as an asset;
• Knowledge of integrating SAFe and Kanban approaches to optimize flow and delivery predictability is considered as an asset;
• Excellent command of the English language.

Responsibilities

• Organize and facilitate agile activities and ceremonies including daily stand-up meetings, sprint reviews, retrospectives, sprint and release planning, and product backlog refinement sessions;
• Ensure that all meetings are positive, productive, stay on topic, and are kept within the timebox;
• Collaborate closely with the product owner to manage the backlog;
• Coach team and Product Owner on empiricism, value‑based backlog slicing, and incremental delivery;
• Track and radiate flow metrics (velocity, sprint burndown, iteration burn rate) and guide the team in data‑driven improvement;
• Champion and facilitate adoption of agile standards, tools, and best practices;
• Proactively identify and resolve impediments to team progress;
• Promote empowered, self‑organising teams, shared vision, psychological safety, collaborative decisions (e.g., Fist‑of‑Five);
• Uphold Definition of Done, quality gates, and compliance with organisational standards;
• Communicate with other SCRUM masters and product owners across the organization to ensure transparency into delivery progress, challenges, and risks;
• Utilize team feedback and metrics (e.g., quality, delivery, cadence, etc.) to identify areas of opportunity and work with team to continuously improve;
• Support the team in using agile planning and development tools (e.g. Azure DevOps, Confluence);
• Experiment with new practices and frameworks to improve team outcomes;
• Actively participate in learning opportunities such as communities of practice or conferences to improve skills and better support the team;
• Contribute to the advancement and improvement of agile practices within the organization.

Originally posted on Himalayas