Scrum Master / Team Coach IT Manufacturing Projects

Helprise; Warszawa; On-site; PLN 70,000 - 100,000; Full time

Benefits offered by this job

Flexibility in work arrangements

Attractive rewards system

Sport card benefit

Private medical care

Life insurance

Employee referral program

Job summary

An international outsourcing firm is seeking an experienced Scrum Master / Team Coach to join their IT Operations team in Warsaw, Poland. This role involves leading Agile practices across teams, supporting cross-team coordination, and driving data-informed improvements using tools like JIRA and Confluence. Candidates should have at least 5 years of Scrum Master experience, preferably within a Scaled Agile environment. The position offers attractive rewards, flexible work arrangements, and the opportunity to work remotely.

Qualifications

• Minimum 5 years of experience as a Scrum Master.
• At least 2 years in a Scaled Agile environment.
• Minimum 1 year of experience in IT manufacturing / IT Operations.

Responsibilities

• Lead Agile ceremonies across multiple teams.
• Coach team members in SAFe practices.
• Support cross-team coordination and alignment.

Skills

Agile frameworks

SAFe practices

Facilitation skills

Conflict resolution

Communication skills

Tools

JIRA

Confluence

Miro

Job description

Join Helprise – one of the fastest growing outsourcing and consultancy firms providing the best talent, know‑how and solutions for the execution of business processes. Be part of building an ecosystem that gives unique value to our customers, partners, candidates and employees. We are your career advocates – offering extraordinary opportunities to grow with us, by supporting top global brands in their development of business and technology services internationally.

We are looking for an experienced Scrum Master / Team Coach to support one of our key internal clients in the IT Operations department. This role is embedded within an international team delivering complex IT manufacturing projects. The successful candidate will bring strong SAFe know‑how, hands‑on experience in IT manufacturing / IT Ops, and a proven track record of facilitating Agile transformation in scaled environments.

YOU WILL

• Lead and facilitate Agile ceremonies across multiple teams: Sprint Planning, Daily Standups, Reviews, and Retrospectives.
• Coach team members in SAFe 6.0 practices and foster a culture of continuous improvement.
• Support cross‑team coordination and alignment with business and organizational goals.
• Collaborate with Product Owners to ensure effective backlog management and product value maximization.
• Identify and remove impediments that block team progress, working across departments if necessary.
• Use Agile tools (e.g., JIRA, Confluence, Miro) and metrics to track performance and drive data‑informed improvements.
• Actively contribute to risk management processes, ensuring early identification and mitigation of issues.
• Promote servant leadership and a culture of psychological safety and open communication.
• Champion organization‑wide Agile maturity through continuous learning and coaching.

YOU NEED

• Advanced facilitation and coaching capabilities.
• Strong command of Agile frameworks and tools, including Kanban, Design Thinking, and team metrics.
• Excellent verbal and written communication skills in English (working language).
• Ability to resolve conflicts and foster effective collaboration across distributed teams.

Experience Requirements

• Minimum 5 years of experience as a Scrum Master.
• At least 2 years in a Scaled Agile environment (preferably SAFe).
• Minimum 1 year of hands‑on experience in IT manufacturing / IT Operations projects.
• Flexible Work Arrangements: Offer adaptable schedules to maintain work‑life balance.
• We work Remotely: Allow you to perform from any location.
• Contract Flexibility: Meet individual preferences with multiple contract models, including employment contract and B2B agreements.
• Attractive Rewards System: Recognize commitment and effort with generous rewards structure.
• Sport Card Benefit: Encourage fitness and wellness with access to multiple sports facilities.
• Private medical care: Prioritize employee health with private world‑class medical care.
• Life Insurance: Ensure financial security and preparedness for the future with a robust life insurance plan.
• Employee Referral Program: Recognize talent acquisition contributions with a rewarding referral program.