Sales Patient Coordinator (High Value Cases)

Zohorecruit; Polska; Hybrid; PLN 35,000 - 48,000; Full time

Benefits offered by this job

Base salary in USD

Commission

Bonuses

All-inclusive trips

Job summary

Medical Departures Inc. is hiring a Sales Patient Coordinator for high-value dental cases, with a fully remote setup spanning LATAM, APAC and EU. The role targets long sales cycles, confidence in complex pricing, and ensuring patients show up for bookings.

You will convert high-value leads, manage structured follow-ups, and maintain CRM accuracy while protecting clinic relationships. The base is paid in USD with commissions and tiered bonuses; weekend shifts are required.

Qualifications

• 5+ years of sales experience in healthcare, travel or remote B2C sales.
• Comfortable handling long-cycle sales and high-value deals.
• Disciplined follow-up executor and comfortable being audited on performance.
• Resilient under rejection and objections; proficient with CRM tools.
• Willing to work weekends and flexible shifts in a fully remote setup.

Responsibilities

• Convert inbound and outbound high-value leads into qualified, deposit-ready bookings.
• Execute structured follow-up sequences with minimum touchpoints.
• Handle objections around price, travel, fear and clinic credibility.
• Position treatment packages and quotes professionally; ensure deposits and attendance.
• Maintain CRM accuracy and protect clinic relationships; optimize conversion.

Skills

CRM systems

Long-cycle sales

Follow-up discipline

Sales experience

Resilience

Objection handling

Remote work

Tools

Zoho CRM

Salesforce

Job description

Sales Patient Coordinator (High Value Cases)

Medical Departures Inc. is the world leader in finding and booking global doctors & dentists with a network of +6000 clinics/hospitals & +10,000 doctors/dentists in 29 different countries.

We are a fully remote company. The team is spread throughout Latin-America, Europe, Africa, and Asia. With more than 50 team members, the team forms a well-linked network across a variety of locations, lifestyles, and backgrounds.

Job Description

This is a remote position.

Position: Sales Patient Coordinator (High Value Cases)

Company: Medical Departures Inc.

Department: Medical Team

• USD 800 - 1,100 per month + Commission + Performance Bonuses
  
• 100% Remote — LATAM / APAC / EU
  
• Full-time Contractor | 5 days/week | 10 hours/day included lunch break l Shifts
  

About Us

Medical Departures Inc. is the world’s largest online platform for booking trusted global doctors and dentists — with 10,000+ professionals across 6,000+ clinics in 30 countries.

Our fully remote team of 36+ professionals spans Latin America, Europe, Asia, and Africa — united by one mission: to make medical travel simpler, safer, and smarter.

About the Role

We are hiring high-performance sales professionals who can convert complex, high-value dental cases ($3,000–$25,000+) into confirmed and attended bookings.

This is NOT short-cycle commodity sales.

This is:

Long follow-up cycles

Emotional trust-based selling

High-ticket consultation sales

You will be responsible not just for booking — but for ensuring patients SHOW UP.

If you thrive in structured sales funnels, disciplined follow-up systems, and high accountability environments — this role is for you.

What You’ll Do

Big-Ticket Conversion (Primary Focus)

Convert inbound and outbound high-value leads into qualified, deposit-ready bookings.

Execute structured follow-up sequences (minimum required touchpoints).

Handle objections around:

Price

Travel

Fear

Clinic credibility

Position treatment packages, brochures, and custom quotes professionally.

Drive patient commitment toward deposit and confirmed attendance.

No lead left untouched.

Recycle dormant big-ticket leads strategically.

Avoid premature “Not Interested” tagging without qualification attempts.

Before a booking is accepted as confirmed, you must validate:

Treatment intent

Timeline commitment

You will work with Team Leaders to ensure bookings are not soft or forecast-inflating.

Proactively manage pre-VIP communication.

Confirm travel details, deposits, and readiness.

Reduce no-show rates.

Protect clinic relationships by ensuring booking integrity.

Pipeline & CRM Discipline

Maintain 95%+ CRM accuracy.

No ghosting, no abandoned big-ticket opportunities.

Follow reassignment and performance-based distribution rules.

Performance Expectations

This is a performance-driven role.

You will be measured on:

Big-ticket conversion rate

Follow-up compliance

Revenue generated

CRM accuracy

Top performers receive:

Priority access to high-value leads

Promotion eligibility (Senior / Closer / Team Lead)

Underperformance leads to reduced big-ticket allocation.

Join coaching sessions, performance reviews, and weekly team syncs.

Participate in sales challenges and contribute to team targets.

Ready to Join the Global Dental Revolution?

Be part of a team that helps patients worldwide access affordable, high-quality care.

Requirements

Who You Are:

>5 years of sales experience (ideally in healthcare, travel or remote B2C sales)

Comfortable handling long-cycle sales

Disciplined follow-up executor

Comfortable being audited on performance

Resilient under rejection and objections

Confident using CRM systems (Zoho, Salesforce, etc.) and multitasking across tools (chat, phone, email)

Comfortable working weekends (Saturday-Sunday) and flexible shifts

Reliable, organized, and proactive in a fully remote setup

Strongly Preferred

Medical / dental tourism experience

Experience selling packages or bundled services

What We Offer:

• Guarantee base: Fixed monthly salary paid in USD
  
• Commission: 5% of all earned commissions
  
• Bonuses: Tiered monthly rewards ($100–$1,000) + team bonuses
  
• Incentives: Top performers win all-inclusive trips to global destinations